Hi,
I have had an issue which relates to low voltage and so I’ve spoken to Tesla who’ve said that the car needs a new battery pack and it is not covered by warranty. They looked at remote logs and concluded this without an inspection. The cost of the replacement is $50k inc and there appears to be no potential for a single battery bank to be at fault (based upon what they’ve said). They’ve quoted the current version of the warranty to me but my legal guys say that the terms that apply are those that applied when the car was sold, not the current terms. They’ve asked me to try to track down the original warranty.
The car is a CP 04/17, Built 07/17, TESLA, Model X, 75D.
I was wondering if anyone has a warranty from 2017? Specifically the clause related to battery pack warranty.
thanking you
I have had an issue which relates to low voltage and so I’ve spoken to Tesla who’ve said that the car needs a new battery pack and it is not covered by warranty. They looked at remote logs and concluded this without an inspection. The cost of the replacement is $50k inc and there appears to be no potential for a single battery bank to be at fault (based upon what they’ve said). They’ve quoted the current version of the warranty to me but my legal guys say that the terms that apply are those that applied when the car was sold, not the current terms. They’ve asked me to try to track down the original warranty.
The car is a CP 04/17, Built 07/17, TESLA, Model X, 75D.
I was wondering if anyone has a warranty from 2017? Specifically the clause related to battery pack warranty.
thanking you