Just came from SC a little earlier today. They originally put in my service notes that it was a normal operating noise, but I pushed back in the chat and they changed the note to what it says in the photo attached. I then pushed more in person and they said that they opened a claim with their engineering team and I should hear back from them in a few weeks about a potential replacement. I’m pretty sure they escalated it to the engineering team (If they even really did) while I was standing in the lobby because I wouldn’t let it go - respectfully of course.
On the other hand, my car spent 42 total days in service from various issues since I bought it on Oct 29. I called a lemon law attorney based out of NYC (I think), and they basically said I can get my money back based on the circumstances (they had my car for 42 days, issue still isn’t fixed). I asked how confident he was that Tesla would buy back the car and his response was something along the lines of “if I wasn’t sure, I wouldn’t be taking the case.”
Has no one else pursued this option in the year this thread has been open? I like the idea of getting them to buy it back, and the maybe getting a new one but I’m scared that the new one would have the same issue.
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Oh, wow. If you don’t mind my asking, was this issue the cause for you to get rid of the car? Did they do a buy back?