I took mine in to have the front bumper replaced because it was painted the wrong red. Not a different shade, but the wrong red. No idea what level of incompetence that requires, but it's impressive they would paint it the wrong color, put it on the car, ship it a sales location, and sell it that way. Also needed an alignment because steering wheel was way off. Nightmare is the best way to describe the customer service I received. They broke more than they fixed, hideous loaner, dreadful communications.
I have fixed many other problems myself that most people would take the car for service (panel alignment, window alignment, door seals not mounted correctly, etc.), so I would have had a lot more visits if I wasn't handy.