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Windshield dirty or damaged after service...

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I took the car this week to the service to fix a wind noise, and they replaced the windshield for whatever reason. They left something on it that I'm not sure if it's a scratch or some kind of glue on top of it. I tried to clean it up with windshield products, but no luck. If it's indeed just dirt, how can I try to remove it without damaging the windshield? It may still just be windshield damage, I don't know.

I asked them to not wash the car because I have ceramic pro on it. I guess it was a mistake, since it was so dirty I couldn't see the mark there.

As for the wind noise, it got worse. I'm going to have to take the car to service again...