So...my phone won't charge at all and it's listed as a supported phone for the Model Y wireless charger. Samsung S9. This is without the case. I have restarted both the car and phone and it always does the same thing - starts to charge, goes for 3-5 sec then drops it. No matter what. Out of other peoples phones (my phones age or newer) about 1-2 have worked and another 2-3 have failed to stay charging. This is mostly without a case. What gives?