WITH UPGRADE TO MCU 2...ONE SPEAKER (Driver side door) DIED. RELATED??
Folks, several weeks ago, had my late 2015 MS in for MCU2 upgrade. Immediately on drive home I noticed sound didn't seem right. On arriving home, I noted the driver's side door speaker was dead.
Just returned from service center. They indeed found the speaker to be dead, replacement fixed the problem.
I argued that somehow the MCU2 upgrade installation must have damaged / killed the speaker - as it was working on drive in, and not on drive out (so wanted the repair gratis). They said there was no way the upgrade could have caused the speaker to die, said the timing of the failure was just coincidence, and insisted on charging me.
So my question... Is there any way that their work on the MCU2 upgrade could have killed the speaker? Or is this failure just a coincidental, unrelated event?
Thanks for all replies!
Folks, several weeks ago, had my late 2015 MS in for MCU2 upgrade. Immediately on drive home I noticed sound didn't seem right. On arriving home, I noted the driver's side door speaker was dead.
Just returned from service center. They indeed found the speaker to be dead, replacement fixed the problem.
I argued that somehow the MCU2 upgrade installation must have damaged / killed the speaker - as it was working on drive in, and not on drive out (so wanted the repair gratis). They said there was no way the upgrade could have caused the speaker to die, said the timing of the failure was just coincidence, and insisted on charging me.
So my question... Is there any way that their work on the MCU2 upgrade could have killed the speaker? Or is this failure just a coincidental, unrelated event?
Thanks for all replies!