Ordered a model 3 sr+ With 19” alloys early May 19, received a message saying expect delivery in August.......but didn’t hear anything after. Kept getting told the car might arrive next shipment. 7 months later I got tired of ringing and chasing. Gave up and decided to go for a used model S instead on 4th December, thinking as the car exists, it should be simple to get it before Christmas. I’ve been ringing every week to chase. It’s taken until today, a month for them to even acknowledge my order. But apparently they are having I.T issues with used cars, so likely won’t get the car to me until end of Jan if I’m lucky! Fuming at the lack of basic communication and awful customer service. I’ve been told their is no complaints line/email, which shows they don’t care about the consumer. Anyone new to Tesla, be aware their service is miles behind.