Hi everyone, I’ve done a ton of research on this topic but don’t seem to have found a solution that worked for me.
2 weeks ago, I picked up a new ‘24 MXLR. The camera calibration started upon exiting the delivery center and quickly “finished” allowing TACC and Autopilot(autosteer) about 5 miles in. Great! But noticed FSD was greyed out with the note that additional camera calibration was required, progress: 98%.
This lasted for few more days. After 200 miles in, I opened a support ticket. The remote agent had me clear calibration, which still didn’t work. Kept getting stuck at that dreaded 98%. Tesla couldn’t seem to figure this out remotely and had me bring in the car. Around 450 miles, the service center replaced the car computer with the note below:
Repair Notes: Verified concern, autopilot issues present. Removed carpet to access car computer and wiring. Removed front compartment to access coolant reservoir. During inspection did not see any soft set connectors or pinches in wiring. Noticed car computer was stuck in a boot loop. Performed a hard reset, after reset car computer could not boot up DAS ECU. Replaced car computer due to internal fault. Powered vehicle back on and associated configurations and VIN. Test drove vehicle, verified proper functions of cameras and Autopilot features.
Of course, they verified the autopilot features but didn’t go as far as fully calibrating for FSD (and I wouldn’t expect them to since that would require additional driving on my part)
The calibration remained stuck at 98% for few hundred more miles. I’ve tried clearing calibration once after about 300 miles with the new computer. I’m now well over 1k on the odometer. The 30-day free trial on FSD that I was so looking forward to has passed halfway. I am continuing to follow up with SC through the prior chat and phone. They said the issue has been opened as a case with Tesla’s engineering team. They keep saying they are waiting on a response, but I haven’t heard any updates beyond that.
Is anyone else with the recent new purchase experiencing a similar issue? Any advice or feedback that could be helpful?
Thank you for reading. This is my first Tesla, and I really want to love it.
(Yes, I’ve already seen and tried hundreds of miles of “middle of multi-lane highway”, “local streets with traffic, lights, turns”, “clearing + rebooting right before highway entrance”, etc. Been researching this topic for days hoping to find the answer)
2 weeks ago, I picked up a new ‘24 MXLR. The camera calibration started upon exiting the delivery center and quickly “finished” allowing TACC and Autopilot(autosteer) about 5 miles in. Great! But noticed FSD was greyed out with the note that additional camera calibration was required, progress: 98%.
This lasted for few more days. After 200 miles in, I opened a support ticket. The remote agent had me clear calibration, which still didn’t work. Kept getting stuck at that dreaded 98%. Tesla couldn’t seem to figure this out remotely and had me bring in the car. Around 450 miles, the service center replaced the car computer with the note below:
Repair Notes: Verified concern, autopilot issues present. Removed carpet to access car computer and wiring. Removed front compartment to access coolant reservoir. During inspection did not see any soft set connectors or pinches in wiring. Noticed car computer was stuck in a boot loop. Performed a hard reset, after reset car computer could not boot up DAS ECU. Replaced car computer due to internal fault. Powered vehicle back on and associated configurations and VIN. Test drove vehicle, verified proper functions of cameras and Autopilot features.
Of course, they verified the autopilot features but didn’t go as far as fully calibrating for FSD (and I wouldn’t expect them to since that would require additional driving on my part)
The calibration remained stuck at 98% for few hundred more miles. I’ve tried clearing calibration once after about 300 miles with the new computer. I’m now well over 1k on the odometer. The 30-day free trial on FSD that I was so looking forward to has passed halfway. I am continuing to follow up with SC through the prior chat and phone. They said the issue has been opened as a case with Tesla’s engineering team. They keep saying they are waiting on a response, but I haven’t heard any updates beyond that.
Is anyone else with the recent new purchase experiencing a similar issue? Any advice or feedback that could be helpful?
Thank you for reading. This is my first Tesla, and I really want to love it.
(Yes, I’ve already seen and tried hundreds of miles of “middle of multi-lane highway”, “local streets with traffic, lights, turns”, “clearing + rebooting right before highway entrance”, etc. Been researching this topic for days hoping to find the answer)
