10 day old MYP rear motor replacement

[seevT]

Brand new MYP less than 150 miles driven. Thumping /clicking noise when accelerating from stop or when accelerator is released and the vehicle comes to a stop. No noise if the vehicle is already moving and accelerator is pressed /released. Service center able to reproduce the noise and is stating rear drive motor needs to be replaced . Will need 10ndays to order replace.
Video of noise here :

Had anyone gone something similar where the motor was replaced? Did it resolve the issue? I am bummed that the QA did not catch this and now I need to go through this. Any gotchas I should be aware of with a major part replacement? How do I ensure its a brand new motor and not refurbished. Thanks!

 

[Yelobird]

It’s an electrical part. Stuff happens. Simple swap and it will be new again and behind you. They have no agenda to spoof you with a used part.

 

[thefisch]

Sorry this happened. Let us know how the repair goes.

 

[exxxviii]

I would not sweat it... I had two cars that needed a warranty transmission replacement while young. Both gave flawless service for tens of thousands of miles after. Replacing a drive unit is a lot less disruptive than replacing a transmission.

 

[fiehlsport]

Pretty common infant-mortality type of failure here, there's a thread for it somewhere. Add yours to the list. Once fixed you should be good forever.

 

[seevT]

The repair was completed yesterday. replaced 3DUR, MOSFET HC 1120980-00-J. The noise/thump is gone --hurray!
on the motors, looks like LR and perf motor is the same?

 

[chefjoeydonuts]

I was carpet bombed by at least 15 pigeons as you can see—5 minutes I hit a bump, lost a motor. I pulled over to restart. During the restart heard a loud bang in the back and the car went into brick mode. Thankfully I got it into tow mode before the 12v died . It only has 480 miles on
I know stuff happens but damn—I’m pretty bummed. The problem is I was 100 miles from home—hopefully they work with me.
Anyone have any experience with this situation?
Thanks!

 

[richyrich]

I was carpet bombed by at least 15 pigeons as you can see—5 minutes I hit a bump, lost a motor. I pulled over to restart. During the restart heard a loud bang in the back and the car went into brick mode. Thankfully I got it into tow mode before the 12v died . It only has 480 miles on
I know stuff happens but damn—I’m pretty bummed. The problem is I was 100 miles from home—hopefully they work with me.
Anyone have any experience with this situation?
Thanks!

If the damage was caused by hitting a "bump" (must have been a pretty big one) you would more than likely need to pay out of pocket or contact your insurance company. OP had a warranty issue.

 

[chefjoeydonuts]

If the damage was caused by hitting a "bump" (must have been a pretty big one) you would more than likely need to pay out of pocket or contact your insurance company. OP had a warranty issue.

Actually it was just a manhole cover. My comment/thread was moved over here for some reason.

 

[CASE01]

Brand new MYP less than 150 miles driven. Thumping /clicking noise when accelerating from stop or when accelerator is released and the vehicle comes to a stop. No noise if the vehicle is already moving and accelerator is pressed /released. Service center able to reproduce the noise and is stating rear drive motor needs to be replaced . Will need 10ndays to order replace.
Video of noise here :

Had anyone gone something similar where the motor was replaced? Did it resolve the issue? I am bummed that the QA did not catch this and now I need to go through this. Any gotchas I should be aware of with a major part replacement? How do I ensure its a brand new motor and not refurbished. Thanks!

Curious about which motor you have/had. Check the AP04 (HW4) VIN Lookup - Part 2 subreddit thread and provide them with your VIN. It should tell you if you had the RD07 (New Revision) or RD06 (Older/Current). Maybe you got a bad RD07 (IDK).