ml0204
Member
Are you trying from a computer on an office network? Sometimes companies have security products that blacklist payment servers.
If so, try from another network, such as a home PC or smartphone, but if it’s a work controlled smartphone, that may be funneled through the same company security.
Thanks for the advice. I tried on my work laptop, personal laptop, iPad and iPhone, three different cards and on my home network Same message, "There was a problem processing your payment....(Error code #KR36). After doing a search, this appears to be a common problem for others, but I cannot find anywhere how or if it was resolved. I did email [email protected], but am not confident counting on customer service!