2023 Holiday Update Imminent

[aircooled]

Update for black cameras, no visualizations and no self driving feature.
I received a message from Tesla Service today with an estimate of $2556 to replace the computer to fix the issue that has surfaced after the holiday download that I installed on 12/23/23 I am currently running 2023.44.30.5.1. which caused the problem. A subsequent download failed to install. I think it was 2023.44.30.8. I am going to try again to have them push 2023.44.30.8. $2556 is a big pill to swallow for what seems like a software issue.

 

[sdbonez]

Update for black cameras, no visualizations and no self driving feature.
I received a message from Tesla Service today with an estimate of $2556 to replace the computer to fix the issue that has surfaced after the holiday download that I installed on 12/23/23 I am currently running 2023.44.30.5.1. which caused the problem. A subsequent download failed to install. I think it was 2023.44.30.8. I am going to try again to have them push 2023.44.30.8. $2556 is a big pill to swallow for what seems like a software issue.

Remember that there's a NHTSA recall involved. If in the application of the recall they damaged your vehicle, there's probably a realistic case for them to fix it at their expense. No different than if you took it into the dealership for a recall out of warranty and it came out damaged. No way would I pay that.

Maybe some patience to see if they can fix it? - I really do believe their teams want to do the right thing and if it's you, it's at least hundreds of others as well. Maybe a little social media exposure could help if things don't resolve?

 

[Shane Webb]

I am having a similar issue after 30.8 ..

My FSD was working the day before I applied the 30.8 patch, immediately after I when I tried to use it I received a message that AutoSteer was temporarily disabled, I thought that it would come back, but it never did. Further research I found that the patch had changed the FSD from 2 pulls to 1 pull, when I changed it back to 2 pulls I the error message changes to Cruise Control temporarily unavailable with the first pull and then AutoSteer on the second one.

Researching further from the Service menu under DAS, I see that the ECU is in critical state

New item by Shane Webb

photos.app.goo.gl

New item by Shane Webb

photos.app.goo.gl

(earlier I did see that this was init)

Infotainment is fine

New item by Shane Webb

photos.app.goo.gl

ECU second view

New item by Shane Webb

photos.app.goo.gl

Details

New item by Shane Webb

photos.app.goo.gl

I reset the DAS

New item by Shane Webb

photos.app.goo.gl

Status goes to Normal for only a second

New item by Shane Webb

photos.app.goo.gl

Then back to Critical

New item by Shane Webb

photos.app.goo.gl

I have reached out to Telsa, they want me to pay $275 per hour plus the any parts ..
I have argued that this is happened after the software update, they said that it is just a coincidence even though I have informed them that others are having the same issue,.. I think we need to band together and get this figured out so that we can get Tesla to fix it for free..

What makes me more upset is that I paid $8k for FSD years ago, and this is broken before it was even fully delivered

 

[whisperingshad]

yes, its super annoying not being able to user AP, cruise control, no visualizations, laggy cameras that are black sometimes, and sentry mode shutting off. I am on 2023.44.30.8 (was hoping this update fix the Xmas update but nope)

 

[aircooled]

Just saw this.

Tesla OTA Update Is Breaking Autopilot Computer, Owners Report

Tesla owners report problems with updating their cars following a massive recall, and it's possible the problem is busted computers.

www.thedrive.com

 

[whisperingshad]

Just saw this.

Tesla OTA Update Is Breaking Autopilot Computer, Owners Report

Tesla owners report problems with updating their cars following a massive recall, and it's possible the problem is busted computers.

www.thedrive.com

Hope this spreads to 2021s

 

[aircooled]

It's now a recall for some.

Tesla recalling nearly 200,000 vehicles because software glitch can cause backup camera to go dark

Tesla is recalling nearly 200,000 vehicles in the U.S. because the backup camera may not function while the car is in reverse.

www.nbcbayarea.com

 

[zroger73]

Just another software update.

 

[aircooled]

Update;
After requesting to push 2023.44.30.8 to my 2019 SR+ by messaging Tesla in the app, emailing Tesla Service and phoning Tesla I received a notice this morning that 30.8 was available to download. I started the download from a nearby hotspot I created to have a strong signal unlike the first failed attempt. The download paused after 10 minutes at 50% and remained there for about 20 minutes. Both the app and the car showed the download was 100% after 45 minutes but did not indicate it was ready to install. Then after another 45 minutes the car showed 60% and the app showed 90% but then within a minute or two they were both showing 100% again. The car sat at 100% for about 3 hours. I then I received a notice that the update was ready to install. The install took about 30 minutes and completed with out any issues unlike my previous 2 attempts 2 weeks ago that both failed. I did a short drive and the reverse cameras came up practically instantly and all the visualizations are working properly. I did not perform any boots after the download or install.

My service request from Tesla a week ago had stated that they had been unable to correct the issue remotely and I would need to go to the service center for a computer replacement at a cost to me of $2500. Hopefully this is a solid fix for me!

 

[aircooled]

It's now a recall for some.

Tesla recalling nearly 200,000 vehicles because software glitch can cause backup camera to go dark

Tesla is recalling nearly 200,000 vehicles in the U.S. because the backup camera may not function while the car is in reverse.

www.nbcbayarea.com

This is Tesla admitting that their cars have a problem that Tesla is responsible for. But interestingly enough only admitting for the ones that are still under warranty.

 

[Flybyglass]

This is Tesla admitting that their cars have a problem that Tesla is responsible for. But interestingly enough only admitting for the ones that are still under warranty.

The recall covers hardware 4.0 cars.

 

[whisperingshad]

So far only way I have found to somewhat fix issue is turn of Autopilot , and only use cruise control settings. Turned off sentry and let sleep a few days. So far(2 days) has been working(without AP etc)...

 

[aircooled]

So far only way I have found to somewhat fix issue is turn of Autopilot , and only use cruise control settings. Turned off sentry and let sleep a few days. So far(2 days) has been working(without AP etc)...

If you are running 2023.44.30.8 you might consider requesting 2023.44.30.9. There are bug fixes in there for something.

 

[sdbonez]

If you are running 2023.44.30.8 you might consider requesting 2023.44.30.9. There are bug fixes in there for something.

2023.44.30.9 looks to be only Model 3 in North America. (Tesla 2023.44.30.9 Release Notes (tesla-info.com)) Looks like @whisperingshad as a Model Y.

 

[aircooled]

2023.44.30.9 looks to be only Model 3 in North America. (Tesla 2023.44.30.9 Release Notes (tesla-info.com)) Looks like @whisperingshad as a Model Y.

Interesting, Not A Tesla App shows it applies to all models in the US if I am reading it correctly.

2023.44.30.9 Official Tesla Release Notes - Software Updates

Tesla software update 2023.44.30.9 (FSD Beta 11.4.9) includes Over-the-Air (OTA) Recall, Autopilot Suspension, FSD Beta 11.4.9, Cabin Camera, Alternate Routes While Driving, Custom Lock Sounds, Park Assist Upgrade, Castle Doombad Game, Play Games on Rear Screen, Apple Podcasts, Rear Passenger...

www.notateslaapp.com

TeslaFi shows installs to Model Y.

TeslaFi.com Firmware Tracker

 

[sdbonez]

Interesting, Not A Tesla App shows it applies to all models in the US if I am reading it correctly.

2023.44.30.9 Official Tesla Release Notes - Software Updates

Tesla software update 2023.44.30.9 (FSD Beta 11.4.9) includes Over-the-Air (OTA) Recall, Autopilot Suspension, FSD Beta 11.4.9, Cabin Camera, Alternate Routes While Driving, Custom Lock Sounds, Park Assist Upgrade, Castle Doombad Game, Play Games on Rear Screen, Apple Podcasts, Rear Passenger...

www.notateslaapp.com

TeslaFi shows installs to Model Y.

TeslaFi.com Firmware Tracker

I should have been a little clearer... plenty of installs of 2023.44.30.9 to Model Ys, but not in North America. In North America, it appears that 2023.44.30.9 is only hitting Model 3s. Not A Tesla App really doesn't break the data out like that. TeslaFi's data also supports this (hard to link to it but if you follow your link, then click on 2023.44.30.9, you can kind of see it by looking at recent installs. Tesla Info's heatmaps are the only ones that I've found to really show model and country for a release well but I'm not sure where their data is coming from.

 

[aircooled]

I should have been a little clearer... plenty of installs of 2023.44.30.9 to Model Ys, but not in North America. In North America, it appears that 2023.44.30.9 is only hitting Model 3s. Not A Tesla App really doesn't break the data out like that. TeslaFi's data also supports this (hard to link to it but if you follow your link, then click on 2023.44.30.9, you can kind of see it by looking at recent installs. Tesla Info's heatmaps are the only ones that I've found to really show model and country for a release well but I'm not sure where their data is coming from.

Thanks, I see that now. 20223.44.30.9 is not available at this time for @whisperingshad. He's out of firmware options for the moment.

 

[whisperingshad]

Well error came up again during a drive so leaving in the no AP mode didnt really help.

 

[Shane Webb]

I am having a similar issue after 30.8 ..

My FSD was working the day before I applied the 30.8 patch, immediately after I when I tried to use it I received a message that AutoSteer was temporarily disabled, I thought that it would come back, but it never did. Further research I found that the patch had changed the FSD from 2 pulls to 1 pull, when I changed it back to 2 pulls I the error message changes to Cruise Control temporarily unavailable with the first pull and then AutoSteer on the second one.

Researching further from the Service menu under DAS, I see that the ECU is in critical state

New item by Shane Webb

photos.app.goo.gl

New item by Shane Webb

photos.app.goo.gl

(earlier I did see that this was init)

Infotainment is fine

New item by Shane Webb

photos.app.goo.gl

ECU second view

New item by Shane Webb

photos.app.goo.gl

Details

New item by Shane Webb

photos.app.goo.gl

I reset the DAS

New item by Shane Webb

photos.app.goo.gl

Status goes to Normal for only a second

New item by Shane Webb

photos.app.goo.gl

Then back to Critical

New item by Shane Webb

photos.app.goo.gl

I have reached out to Telsa, they want me to pay $275 per hour plus the any parts ..
I have argued that this is happened after the software update, they said that it is just a coincidence even though I have informed them that others are having the same issue,.. I think we need to band together and get this figured out so that we can get Tesla to fix it for free..

What makes me more upset is that I paid $8k for FSD years ago, and this is broken before it was even fully delivered

My issue is now fixed!! After much back and forth with Tesla Service , including 2 escalations requests with Customer Service they finally did as I had requested from the start, resent me the OTA, this time after applying it FSD / AP was working as expected. It was not a pleasant journey, but I am happy with the conclusion

 

[aircooled]

My issue is now fixed!! After much back and forth with Tesla Service , including 2 escalations requests with Customer Service they finally did as I had requested from the start, resent me the OTA, this time after applying it FSD / AP was working as expected. It was not a pleasant journey, but I am happy with the conclusion

Excellent news! I don't know if Tesla is just so reluctant to resend an update or it just takes them so long to queue it up. Good that you stayed on them.!