Hi,
I'm running into an issue where it seems to happen once a month. When I plug a charger into the charge port, the Tesla "T" goes from white to solid blue and stays solid blue and does not start charging. The screen says stopped charging and it won't let me select the start charging button that is also on the screen. It's happened at a Tesla supercharger at two different locations on the same day and that ended up with my car getting towed to overnight drop off at a service center. The next morning they could not replicate. Last month, I tried charging at 3 different chargers at my place of work (L2 chargers). I waited 4 hours and tried again and was able to charge. It happened again today. I tried two different chargers at work and same thing, solid blue Tesla "T". In all cases, I didn't/don't have scheduled charging set and in all cases, the weather was above 50 degrees. Each time, I've tried different chargers. The first two times, the issue seemed to resolve itself. We'll see if today's issue resolves itself.
BTW, I scheduled a service appointment, but they referred me to energy technical support. So then after speaking to technical support, they referred me back to making a service appointment.
I'm running into an issue where it seems to happen once a month. When I plug a charger into the charge port, the Tesla "T" goes from white to solid blue and stays solid blue and does not start charging. The screen says stopped charging and it won't let me select the start charging button that is also on the screen. It's happened at a Tesla supercharger at two different locations on the same day and that ended up with my car getting towed to overnight drop off at a service center. The next morning they could not replicate. Last month, I tried charging at 3 different chargers at my place of work (L2 chargers). I waited 4 hours and tried again and was able to charge. It happened again today. I tried two different chargers at work and same thing, solid blue Tesla "T". In all cases, I didn't/don't have scheduled charging set and in all cases, the weather was above 50 degrees. Each time, I've tried different chargers. The first two times, the issue seemed to resolve itself. We'll see if today's issue resolves itself.
BTW, I scheduled a service appointment, but they referred me to energy technical support. So then after speaking to technical support, they referred me back to making a service appointment.