Are there any tricks to getting the 7-pin trailer lighting/brake connector to work?
Tried with and without tow mode. With known-good trailer, test device and multimeter. No lights and no voltage measured at the connector.
Tesla service gave me a pigtail with zero guidance. Told me it was my problem as they don't support third party trailers. I get it - that's not the issue.
Local service manager is not helpful.
This is clearly a warranty issue. Any suggestions how to get through Tesla's useless app to speak with a human who might be able to help?
Very disappointed that an electric car company has service techs who don't appear to understand simple 12v electronics.
Tried with and without tow mode. With known-good trailer, test device and multimeter. No lights and no voltage measured at the connector.
Tesla service gave me a pigtail with zero guidance. Told me it was my problem as they don't support third party trailers. I get it - that's not the issue.
Local service manager is not helpful.
This is clearly a warranty issue. Any suggestions how to get through Tesla's useless app to speak with a human who might be able to help?
Very disappointed that an electric car company has service techs who don't appear to understand simple 12v electronics.