I picked up Model Y yesterday and today morning while the trunk was open, I tried to open my home garage door. I didn’t realise the trunk opens at a greater height than other cars. The door knob hit the trunk slightly and cause a minor, very minor, almost invisible peanut size dent and a peanut size scratch below the dent. I submitted a service request for it and pleaded the SC to consider the repair. They have approved the service request with a $0 estimate, but they mentioned it is only an estimate. Would they cover the repair with no cost? Or would they inspect the car when I go for the service and decide the actual price?
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A nut size scratch and a nut size dent
- Thread starter SumeetN
- Start date
How much do you think they will charge? I hope it’s won’t be too expensive because the scar that is very minor and the dent too.
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So… that’s right at the edge/corner/crease. Can’t really be fixed by a dent-puller… will probably need a body shop to get it fixed right. In this case, it’s not the size that matters; it’s the location. The suggestion from an Internet stranger is to live with the dent, and get some touch up paint for the scratch.
Otherwise you may have to find a body shop willing to take on such a small job. Tesla service centers don’t typically do body work and they may refer you to an authorized shop.
Otherwise you may have to find a body shop willing to take on such a small job. Tesla service centers don’t typically do body work and they may refer you to an authorized shop.
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I had a similar experience this past weekend. I picked up my MYP on Wed and took a beach road trip. In the hotel parking garage, I opened the trunk from inside and then saw little bits of white powder on the trunk. I panicked after realizing what I had done. I got very lucky and only had a minor scratch/dent on the spoiler. I was about to park in a different area, had I done it there, it would've caused major damage, so as much as I hate the fact I've damaged the spoiler, it could've been worse.
I wish during pickup CS associates would go over some basics, like you I didn't realize how far up the trunk opens up. Good luck with the repair, like some have stated, I don't think it will be a "free" fix. You may need to go through your insurance if you have comprehensive coverage with a deductible cheaper than the repair.
I wish during pickup CS associates would go over some basics, like you I didn't realize how far up the trunk opens up. Good luck with the repair, like some have stated, I don't think it will be a "free" fix. You may need to go through your insurance if you have comprehensive coverage with a deductible cheaper than the repair.
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I don't even know the OP, so not making a judgement. In general I do feel people trying to get others to pay for their own mistakes is sucky behavior.
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zoomer0056
Active Member
Looks like something easily fixed with some touch up paint. Else Tesla will replace the whole part.
On the lighter side, it may be totalled. @michaelrap has some expertise here. Check out this thread Model S stuck on the playa
On the lighter side, it may be totalled. @michaelrap has some expertise here. Check out this thread Model S stuck on the playa
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