Hayseed_MS
Spreader of "Endless Non Sequitur"
So had a Samsung security update this morning. Unpaired car and phone. Repaired both. Restarted both. Now works fine.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Android 13 update phone key not working
- Thread starter Midwst modlS
- Start date
Got the same update. Forgot devices on both. Restart both. Repaired bluetooth but when trying to add the key I still get the "cant communicate with car" error in the app.
Thank you. This solution actually worked! Now my car recognises my Watch as Key - each and every time.
In fact, you're right, it's even more convenient than a Phone Key, as sometimes I leave my phone in house and go to garage to get something from the car and then realize I need to bring my phone...my Watch is always on my wrist.
Tesla service person also adviced me to wait for an update to the Tesla App and suggested to use these apps in the meantime. Hopefully, Tesla fixes the issue with their App soon.
ok, its definitely the phone and blue tooth, I also had a smart dead bolt that has a finger print scanner in it, its both wifi and bluetooth but to add fingerprints to it you need to be beside it and use bluetooth, well... it just sits and spins in the app when trying to connect to the deadbolt and guess what, it literally tells me it uses BLE communications to pair and communicate. so samsung needs to get this issue fixed. if I cannot use my other technology with my phone its becomes just a device for talking and it is no longer going to be a device I pay money for.
Hayseed_MS
Spreader of "Endless Non Sequitur"
Was working earlier this week. Took in for unrelated service. After receiving back, the pair key phone button was on the app and now it will not pair. Tried everything again, twice, and no luck. Frustrating.
I cannot get mine to pair or communicate with the car either, it keeps failing
samsung is supposed to call me back but they have not yet.
Hayseed_MS
Spreader of "Endless Non Sequitur"
To add to the mystery more... this morning I tried again. It all paired but would not complete the setup. Still showed it "half" installed. Drive to work and let car sit for a couple hours and then it worked. All is connected and it shows active. Sentry cameras work. All is good now. Weird.
I have been able to make it work on 3 separate occasions by uninstalling and reinstalling Tesla app (and deleting phone key and Bluetooth pairing from the car). Each time, it used to work for a few days and then stop working. But after the 3rd time, now it just refuses to pair.
Thank you for sharing, but this did not work for me! I tried multiple times, but the phone just doesn't pair as a key for my car. I've uninstalled and reinstalled Tesla App on phone multiple times and changed Battery optimization to 'Unrestricted', rebooted phone, rebooted car several times now.
Even Tesla service people don't know how to fix this issue. The person suggested that I factory reset my phone and factory reset my car and then don't restore apps on phone from backup. That's ridiculous! I asked him if he really wants me to go through reinstalling all apps manually on my phone and also re-do all settings in my car including FSD Beta request again and go through all that? And even if I do, there's no guarantee that this will fix the issue.
The only thing that is currently working consistently without any hitch, is the 'Watt Key' App on my Watch. I guess, I just need to wait for an OS update on my phone - for the phone key to start working again.
Last edited:
Hi all, I just found this thread. Samsung Z Flip 4 here, got Android 13 today. Killed my phone key. I tried to delete the app, delete the phone from the car, add it all back, nothing. Getting a "failed to connect" error.
Same with my fold 3. Phone key wasn't working consistently since I got the 13 beta. Removed everything, un paired, etc and haven't been able to get it to connect again. I think it is on the android side, hopefully it is an issue that gets fixed.
Last night i again tried to delete the phone key and add it again, and that did work. But it is not actually working. In the Tesla App, it DOES show that the "phone key connected" but in real life, nothing. I can't drive without the key card, and my doors don't automatically lock and unlock.
I spent a good bit of time on the phone with samsung and the person even remoted into my phone and changed some settings, and tried some things and then said that there was nothing he could do and maybe a future update would fix the issue, then I called tesla, did all sorts of different things in the car and on the phone and nothing worked, so both tesla and samsung both said "sorry, you are just going to have to be patient and wait for someone to come up with an update" both said almost the exact same thing. so frustrating!
turned off battery optimization already and have notifications on for it to see connection status, was never an issue before the android 13 newest security patches
Similar threads
