Android vs Apple Phone door open delay

[Schroeder0202]

Recently switched from apple to note 10 android.
Ive noticed when going to open the door there is delay now.
Sometimes its as bad that you physically have to hold the handle open for a second or 2 or try it a 2nd time before it will actually unlock.
The apple device seemed to open door immediately.
Anyone else having these issues or can recommend a repair?

 

[Atari2600]

Sometimes iphone in back pocket can do that. In hand, front shirt or pants pocket never.

Hold your phone in your hand close to the car before you open and see if it’s any better.

 

[Schroeder0202]

Makes no difference.

I have experienced what you are talking about though w both phones when in back pocket.

 

[Waltjo]

My wife and I have Samsung S8+ phones, and we sometimes encountered issues with unlock. Someone on another thread suggested that on Android phones, "power management" should be disabled for the Tesla App. I changed the setting on both phones and we have not had any difficulties since. And I have checked my power usage and the Tesla App doesn't seem to have been affected.

Worth a try/

 

[Schroeder0202]

Power settings on all apps on my phone are set to full power. no power restrictions.

 

[Burrito]

i have an iphone X and almost everytime i need to pick up my phone (take it out of my pocket) for the car to open. i dont need to unlock the phone, but just make the screen appear.

anyway around this, its pretty annoying

 

[Schroeder0202]

i have an iphone X and almost everytime i need to pick up my phone (take it out of my pocket) for the car to open. i dont need to unlock the phone, but just make the screen appear.

anyway around this, its pretty annoying

i got rid of my iphone x for note 10 and never had that issue. I also did not have my screen locked (only swipe), maybe that has something to do w it in your case. My new phone is also not locked. seems to be more of a bluetooth issue or something

 

[St☰v☰]

The apple device seemed to open door immediately.

Wait... are you saying that when you approach the car with an iPhone it not only unlocks the door but opens it as well? Mine unlocks it but has never opened the door.

 

[Schroeder0202]

No, it does not open door for you. Model 3 does not have that.
Im stating when pulling handle car wont open. There is a delay

 

[St☰v☰]

No, it does not open door for you. Model 3 does not have that.
Im stating when pulling handle car wont open. There is a delay

Oh, ok, mine never delays. I have a Note 9. Auto open would be cool though. I'd also like a feature that would crack all 4 windows about a half an inch for venting in lieu of using the power gobbling climate control.

 

[Rothgarr]

I'm still using an iPhone 6s and it unlocks immediately for me, like, 95% of the time (doesn't matter if phone is in pocket or not). The other 5% of the time there is a second delay (sometimes two seconds).

My delay always occurs when I have to enter the PIN to drive. Sometimes the screen is immediately responsive, other times I have to wait 5 or 6 seconds before it lets me enter my PIN.

 

[KenC]

i have an iphone X and almost everytime i need to pick up my phone (take it out of my pocket) for the car to open. i dont need to unlock the phone, but just make the screen appear.

anyway around this, its pretty annoying

Something's wrong. I've never had to take my phone out, iPhone X. Never delays, always works.

 

[dennisvab]

I have an iPhone 8 and I have a delay often enough. Sometimes I have to take my phone out and open the app.

 

[Atari2600]

Well hell. Over 18,000 miles and almost one year of ownership and after replying to this thread I could not get in my car for the first time ever. I had to unlock it in the app! Anyhow I restarted my iphone and now it’s working correctly.
I’ll never reply to one of these threads again.

 

[hugh_jassol]

Something's wrong. I've never had to take my phone out, iPhone X. Never delays, always works.

This is my experience exactly with iPhone XS. Works every single time as though the door was already unlocked. Phone stays in front left pocket. Had my 3 since Jan. 2019

 

[The Gray Foxx]

Well hell. Over 18,000 miles and almost one year of ownership and after replying to this thread I could not get in my car for the first time ever. I had to unlock it in the app! Anyhow I restarted my iphone and now it’s working correctly.
I’ll never reply to one of these threads again.

you've been hacked!

 

[Schroeder0202]

I think I figured it out. Even though my phone was set to top performance my single tesla app was not. Changed the setting and tried it a few times and seems to work perfectly.

 

[Atari2600]

you've been hacked!

Funny thing is even though I could let myself in via unlocking the car I still could not drive it. The car seen the phone but didn't see it as a valid key. Rebooting the phone resolved the issue and of course I had my Tesla keycard as a backup. When IOS13 is made public I'm going to wipe my phone and restore settings from itunes backup. Helps if the phone has been hacked. But also helps after patching the OS countless times and going through a ton of apps.

 

[lolder]

When it happens with my android Moto X4 I cycle the blue tooth off and on.

 

[St☰v☰]

I guess I misspoke yesterday. Mine does not unlock the door just by walking up to it, meaning I don't hear it unlock. I have to push the end of the handle in and then it immediately unlocks. I don't know if this is normal or not. However, on the other hand. my Tesla playboy car rarely works no matter how or where I wave, tap, or slap it in the key card area of the pillar.