9/23/2020 Ordered Plaid+, $1000 order fee charged
1/28/2021 Plaid was announced as coming well before Plaid+, so I ordered one to use for a year. $100 order fee charged
At this point I was totally ok with the 2 order fees. I planned on taking delivery of both cars. All good so far.
June 2021, Plaid+ is announced as being cancelled, and apparently my Plaid+ order automatically got converted to Plaid. Now I have 2 of the exact same car on order. That makes no sense - In my scenario I'd expect my plaid+ to get cancelled since they aren't going to be manufacturing it (presumably). After talking to somebody at the delivery center, they say they can't refund the $1000. What the heck?
I know I'm not the only one on here fighting this fight as I see it pop up deep in a few different threads. What I am interested in is who has won this battle, and who did you need to talk to? My last 7 calls to Tesla have just got me to voicemail.
Jon
1/28/2021 Plaid was announced as coming well before Plaid+, so I ordered one to use for a year. $100 order fee charged
At this point I was totally ok with the 2 order fees. I planned on taking delivery of both cars. All good so far.
June 2021, Plaid+ is announced as being cancelled, and apparently my Plaid+ order automatically got converted to Plaid. Now I have 2 of the exact same car on order. That makes no sense - In my scenario I'd expect my plaid+ to get cancelled since they aren't going to be manufacturing it (presumably). After talking to somebody at the delivery center, they say they can't refund the $1000. What the heck?
I know I'm not the only one on here fighting this fight as I see it pop up deep in a few different threads. What I am interested in is who has won this battle, and who did you need to talk to? My last 7 calls to Tesla have just got me to voicemail.
Jon