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anyone else having trouble with tesla.log

Discussion in 'Model X: User Interface' started by nctalkinghead, Dec 6, 2016.

  1. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    127
    Location:
    Raleigh, NC
    I have tracked my Tesla data with Tesla.log since becoming an owner a year ago. However, since November 21 I am getting spotty data - missing trips, missing entire days, missing charging data from home charger. Just wondering if others are having any issues.
     
  2. Phil Seastrand

    Joined:
    Mar 4, 2014
    Messages:
    350
    Location:
    United States
    working fine for me. The only time I see gaps is when the car is outside Cell range.
     
  3. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    127
    Location:
    Raleigh, NC
    I checked with SC this morning and they pulled the logs. Seems my LTE is having some problems which is probably causing the intermittent data.
     
  4. nuevodesi

    nuevodesi Member

    Joined:
    Jul 31, 2016
    Messages:
    82
    Location:
    Dallas-Fort Worth, Texas
    curious .. How do you go about downloading the Tesla.log files ? Is there a FAQ that can help ?
     
  5. dbsynergy

    dbsynergy Member

    Joined:
    Jul 18, 2013
    Messages:
    30
    Location:
    Dorrington, CA
    I've been having the same issues. My list of logs somtimes takes a very long time to load now too.
     
  6. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    127
    Location:
    Raleigh, NC
    My logs have been solid for data on 12/11 and 12/13 and so far for my travel today (12/14). My service appt is 12/15 so I will let you know what the results are.
     
  7. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    127
    Location:
    Raleigh, NC
    As promised, I am reporting on today's findings by the SC. Determined that it is a problem with my touchscreen's internal parts. New screen is on order and expected tomorrow.
     

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