never really used the app until recently. All functions work with the exception of unlocking the car.
Anyone else had this issue ?
I have a 2013 P85 #05442
Anyone else had this issue ?
I have a 2013 P85 #05442
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never really used the app until recently. All functions work with the exception of unlocking the car.
Anyone else had this issue ?
I have a 2013 P85 #05442
Yep. Me too. Works on my wife's phone. Doesn't work on mine, no matter what App I use. I've tried logging out and back in, uninstalling and reinstalling the App, etc. Nothing solves it, and it has been the same for three phones I've owned.
Seems like Tesla might know of the problem because when I told the the service advisor about it they asked 'can it lock the car from the App?'. I checked and found it can. So lock works, but unlock doesn't.
I've got a service center booking for 8th November. I'll let you know if they manage to resolve it.
Just asking because just in case. Are you logging in to the app with your email address or your My Tesla userid/handle? You should be using your email address.
Thanks. Interesting problem. Same type phone? Have you delete the App and reinstalled it on yours?
There's a couple of other non-Tesla apps for the Model S/X, have you tried one of them just to see if the problem persists?
One more question, have you connected the phone to wifi and have the car connected to same wifi network, then tried the unlock at your home/garage so its not trying to use cell connection?
Same phone. Same type, same model, same memory. OK, hers is silver and mine is black.
never really used the app until recently. All functions work with the exception of unlocking the car.
Anyone else had this issue ?
I have a 2013 P85 #05442
never really used the app until recently. All functions work with the exception of unlocking the car.
Anyone else had this issue ?
I have a 2013 P85 #05442
Kudoes to the TESLA Service Center in Torrance. Mark, Tony, Vinny, Rosa. Took car in mostly for a rattle, and they fixed rattle, remote unlock, speed sensor (everybody needs 155mph), and even replugged my CAN device. Nice.