Are your Ultra White seats defective?

[Freedom101]

Hi all,

Thought I'd post my recent experience with the ultra white seats. I'd suggest checking yours to make sure they aren't showing this type of ware and if they are get in touch with your service center to have them replaced.

 

[Freedom101]

I'm curious if anyone else has experienced this? It doesn't seem overly common but my service center told me he had one other local case last week and spoke to another service center that had seem it once as well.

 

[wallstguy]

I have this same issue....I was told "Just wipe it with a special foam", or "get it detailed" ....is this something that's been replaced by someone else or just OP?

 

[Freedom101]

I was told they are replacing it for another model x in Vancouver and that another service center (the one my service manager called) found the fix was to replace the seats.

I can tell you that a detail won't help and I sincerely doubt a 'special foam' will do anything. Plus it will likely keep happening in other areas as the synthetic leather they used from one supplier is defective.

 

[wallstguy]

I was told they are replacing it for another model x in Vancouver and that another service center (the one my service manager called) found the fix was to replace the seats.

I can tell you that a detail won't help and I sincerely doubt a 'special foam' will do anything. Plus it will likely keep happening in other areas as the synthetic leather they used from one supplier is defective.

I'm wondering if its just the front seats or if the back seats will develop the same. I don't have the back seats used much, so not much wear and tear to see yet.

 

[nnick01]

This is not happening in my ModelX 100D 2017.3

 

[wallstguy]

This is what my sides of the pssanger seat look like

 

[Freedom101]

This is what my sides of the pssanger seat look like

I'm confident from that photo that you have the defective synthetic leather that my Tesla service advisor spoke of. I'd push for a replacement myself.

 

[rainforest]

My car is almost a year old and my seats look new.

 

[JennyBo]

I'm confident from that photo that you have the defective synthetic leather that my Tesla service advisor spoke of. I'd push for a replacement myself.

I just scheduled an appointment for my seats to be looked at. My driver’s seat is looking like this (5 months since taking delivery of my Model X and only 5,000 miles on it). My middle row has this, too, in small areas, but black instead of gray. That was evident at delivery and they have on my VIN to replace the whole middle row for no charge whenever I’m ready (we have kids in car seats now, anyway, so waiting). Did you ever take yours in to service? If so, what did they say?

 

[JennyBo]

This is what my sides of the pssanger seat look like

I just scheduled an appointment for my seats to be looked at. My driver’s seat is looking like this (5 months since taking delivery of my Model X and only 5,000 miles on it). My middle row has this, too, in small areas, but black instead of gray. That was evident at delivery and they have on my VIN to replace the whole middle row for no charge whenever I’m ready (we have kids in car seats now, anyway, so waiting). Did you ever take yours in to service? If so, what did they say?

 

[spectrum]

No

 

[wallstguy]

I just scheduled an appointment for my seats to be looked at. My driver’s seat is looking like this (5 months since taking delivery of my Model X and only 5,000 miles on it). My middle row has this, too, in small areas, but black instead of gray. That was evident at delivery and they have on my VIN to replace the whole middle row for no charge whenever I’m ready (we have kids in car seats now, anyway, so waiting). Did you ever take yours in to service? If so, what did they say?

They said its regular wear and tear. Not covered under warranty.

 

[LoveMX]

Hi all,

Thought I'd post my recent experience with the ultra white seats. I'd suggest checking yours to make sure they aren't showing this type of ware and if they are get in touch with your service center to have them replaced.

Video does not work.