The lane keep assist on my Volt never worked the day I got it and it still doesn’t work the day I returned it. As long as you have your car, Tesla still is and will work to improve it. Tesla said it would evolve cars but it didn’t obligate itself to anything besides self driving. It’s obvious that user dashcam was not planned from the start. Tesla could have used USB 3.0 in front and setup the UI to view videos right on the teslapad. I’ve even advocated that Tesla should do a freemium model with the dash cam. They can easily charge a subscription service for the UI features I mentioned along with cloud upload/storage, etc. Yes when something is offered you expect it to work. The amount that you expect it to “work” should be proportionately related to how much you spent for it. Dash cam is a freebie. I don’t even get it on my Model X. I’ll take the half broken free dash cam on that car with no complaints. I doubt your employer would randomly offer features, not charge them and offer SLA and warranty for such features. I’m waiting when you tell me Porsche or GM, Ford etc offers better and reliable software support on their cars. Who else does that software dashcam better?