Sorry I may be venting my frustration here.
Had an interesting day attempting to have Tesla install a wall connector. Seems as though Tesla is experiencing a lot of growing pains.
I'm based in NY and my breaker box is on the opposite end of the house. Last week I submitted a request for an estimate on having the wall connector installed via Tesla's website. I answered all the questions providing as much detail as I could and received an estimated cost of $1,625 to provide and install a wall connector.
Today rolls around ad 2 electricians in tesla t-shirts show up at my house at 8 am. I show them where the breaker box is and where I would like the wall connector installed. We decide the easiest install is to run a conduit outside the house to the garage. Estimating a total of 70 feet. Exactly the distance I told them when requesting an estimate. They said the plan makes sense they just need management approval before they start. At 10 am they knock on the door and tell me they haven't started since there still waiting on approval. At noon they knock on the door and tell me they got approval but the cost is going to be $2,700. I told them I need to get other estimates and sent them home.
I drive about 200 miles a week and a Super Charger just opened up 10 minutes from my house and doing some quick math for $2,700 I can buy about 50,000 miles of driving at a supercharger. Leaning towards going that route, supplementing charges with 110 volt charging.
I'm a bit dumbfounded on the whole day. How is the estimate so off? How can they afford to pay 2 guys to sit in my driveway for 4 hours? Should I bother contacting corporate to complain?
Had an interesting day attempting to have Tesla install a wall connector. Seems as though Tesla is experiencing a lot of growing pains.
I'm based in NY and my breaker box is on the opposite end of the house. Last week I submitted a request for an estimate on having the wall connector installed via Tesla's website. I answered all the questions providing as much detail as I could and received an estimated cost of $1,625 to provide and install a wall connector.
Today rolls around ad 2 electricians in tesla t-shirts show up at my house at 8 am. I show them where the breaker box is and where I would like the wall connector installed. We decide the easiest install is to run a conduit outside the house to the garage. Estimating a total of 70 feet. Exactly the distance I told them when requesting an estimate. They said the plan makes sense they just need management approval before they start. At 10 am they knock on the door and tell me they haven't started since there still waiting on approval. At noon they knock on the door and tell me they got approval but the cost is going to be $2,700. I told them I need to get other estimates and sent them home.
I drive about 200 miles a week and a Super Charger just opened up 10 minutes from my house and doing some quick math for $2,700 I can buy about 50,000 miles of driving at a supercharger. Leaning towards going that route, supplementing charges with 110 volt charging.
I'm a bit dumbfounded on the whole day. How is the estimate so off? How can they afford to pay 2 guys to sit in my driveway for 4 hours? Should I bother contacting corporate to complain?