My wife has just used auto-park to park our Model 3, and while on auto-park it swung round way too early at speed damaging the left rear of the car in front and right front side of our car. It did it too quickly to have cancelled, and there were no obstacles and there was plenty of space so we've no idea why it would have misjudged so badly.
We've pulled the video which clearly shows the speed our car was going and how much it shook the other car on impact. Although the videos don't confirm it was on auto-park, it does show movements that would be familiar to those who have used auto-park, and Tesla should have the telematics data confirming it was on auto-park at the time of impact.
We'll take our car to Tesla and hope they'll repair our damage free of charge, but we have some unanswered questions:
- Who will pay for the repair to the damage to the other car, us or Tesla?
- How do we report to Tesla, because this sounds like some sort of bug that they should fix?
- Given the only thing we use "Full Self Driving" for is the auto-park, and we've lost confidence in auto-park now, is there any way to get the "Full Self Driving" package cost refunded?
Does anyone on this forum have any experience with this scenario?