Auto Park Failed - Hit Another Car

[alphawolf9999]

Hey guys, just a heads up, auto park failed for me this Wed on my Model 3.

We scratched another car. Long story short, I ordered the paint kit repair on tesla.com and then I emailed their cusotmer support to see if they can at least credit us for the next purchase of the $59 since auto park failed. This is their response:

"Thank you for contacting Tesla.

This does not quality for a credit as the customer is always responsible to control the vehicle while using autopark (or autopilot/summon).

Please let me know if you have any further questions or concerns.

Regards,"

Pretty lame IMHO

 

[Tam]

...Pretty lame IMHO

It's a gamble to pay for a beta feature and the house always wins.

Otherwise, don't pay for it and wait until the beta trial will be over and decide.

 

[EVDRVN]

Send Elon a Tweet, let him know you are ready for Advanced Summon and fully insured for use at the Whole Foods Parking Lot.

 

[Ande]

The response is as expected, why would they award free stuff to anyone not doing their job as a driver as described ?

 

[cwerdna]

This is also in the wrong area. OP has a 3 but posted in the S area.

 

[whitex]

Hey guys, just a heads up, auto park failed for me this Wed on my Model 3.

We scratched another car. Long story short, I ordered the paint kit repair on tesla.com and then I emailed their cusotmer support to see if they can at least credit us for the next purchase of the $59 since auto park failed. This is their response:

"Thank you for contacting Tesla.

This does not quality for a credit as the customer is always responsible to control the vehicle while using autopark (or autopilot/summon).

Please let me know if you have any further questions or concerns.

Regards,"

Pretty lame IMHO

At least you didn't try auto-pilot, not watch it as per fine print, crash and die.

 

[RDoc]

Wait till people start using summon in crowded parking lots.

 

[MIT_S60]

The response is as expected, why would they award free stuff to anyone not doing their job as a driver as described ?

I mean, autopark isn't really new technology like AutoPilot. The fact that Tesla still has cases of autopark failures is pretty pathetic (it's one of two reasons I don't use it, the other being I prefer to park far away from other cars to prevent door dings). Tesla engineers should review these failures and improve the software accordingly.

I think Tesla should offer a partial autopark in the settings, where the car controls the steering but like other vehicles you still have to use the pedals.

 

[Daniel in SD]

When are they going to release a version of autopark that uses the cameras? It seems like being able to go 3mph without running into things would be a prerequisite for advanced summon.

 

[frenchie22]

I've had some close calls during auto-park. I kinda think Tesla should have covered the cost of paint in good will since it's cheap customer care.

 

[RedMS]

You actually asked for $59 back? Man I wonder what other dumb questions support gets

 

[EVDRVN]

You actually asked for $59 back? Man I wonder what other dumb questions support gets

All the questions that cause CS to have hour plus hold times. I can imagine thousands.

 

[TampaRich]

Care to post the before & after pics with the touch up paint? By the way, welcome the the forum newbie.

 

[Daniel in SD]

You actually asked for $59 back? Man I wonder what other dumb questions support gets

Why does autopark crash into things? It's in beta!
Tesla customers are so stupid to think that one of the only three features in a $5k option package would work reliably

 

[ent3ndu]

When are they going to release a version of autopark that uses the cameras? It seems like being able to go 3mph without running into things would be a prerequisite for advanced summon.

My C-class uses only ultrasonics and autoparks perfectly every time.

 

[Kentrock1]

It's pretty hard to get it to recognize an autopark opportunity.

 

[BlueRocket]

I used autopark once... It took forever and parked it crooked. Can't wait for FSD though!

 

[Sophias_dad]

I tried autopark once. I couldn't take it... the steering wheel was flailing lock-to-lock(or pretty close) at a speed that was difficult to see, all the while the auto-accelerator was being pressed.

 

[hcdavis3]

I tried autopark once. I couldn't take it... the steering wheel was flailing lock-to-lock(or pretty close) at a speed that was difficult to see, all the while the auto-accelerator was being pressed.

I tried auto parallel park today and the passenger rear tire hit the curb. Thank God it was the tire because the car was at an angle such that the rim couldn’t hit the curb.

 

[qwertzy]

No dashcam recording?