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17.36 (the important part of OP's firmware) is the newest firmware that almost no one has.... Be surprised if the SC knows about a bug already!Is your "Passive Entry" on or off in the setting screen? This is a new feature whereby you have to press your key twice to unlock the car.
Having basically the same issue. I did NOT disable the self presenting handles, but if I manually lock the doors I often can't back in by pressing the handles. I must double click the fob. I just got delivery yesterday, but this is our 2nd Model S. So I'm familiar with how it normally works and the different settings. Anyone have any ideas?I’ve got the same 2017.36 1b27c6d in my car delivered on Monday. The auto presenting door handles were working fine, but I didn’t like that the car was turning itself on whenever I would approach it in my garage, so I went ahead and disabled this feature in settings. But for some reason, I cannot open the car by just pressing the door handles (with the key-fob in my pocket): this works in some cases, but not too often. So I have to use the double-click on the key-fob to open the car (which works every time). Is this normal? I thought pressing the door handle is supposed to open the car. Am I doing something wrong?
Did you disable auto-presenting? Or passive entry?I’ve got the same 2017.36 1b27c6d in my car delivered on Monday. The auto presenting door handles were working fine, but I didn’t like that the car was turning itself on whenever I would approach it in my garage, so I went ahead and disabled this feature in settings. But for some reason, I cannot open the car by just pressing the door handles (with the key-fob in my pocket): this works in some cases, but not too often. So I have to use the double-click on the key-fob to open the car (which works every time). Is this normal? I thought pressing the door handle is supposed to open the car. Am I doing something wrong?
Upon further testing, it seems only the front passenger door handle doesn't work properly. Auto-Present: On, Passive Entry: On, Door Unlock Mode: All
Firmware 2017.38 f87c64d5
When approaching car all handles present as normal. But when cars handles go back in (whether car is locked or not) only the driver door handle responds to pressing.
In my old car S70 AP1 all 4 handles responded to pressing. But others have indicated only front handles respond in their cars. So my best guess now is that there is a problem with my front passenger door handle sensor. Either that or an odd software bug.
No, I had set my phone aside.Do you have your cell phone near your key fob? If so, it can make passive entry and auto present work intermittently.
Did you disable auto-presenting? Or passive entry?
If you want to touch the handles -
Auto-presenting Off
Passive entry ON
And here is what happens (2017.36 1b27c6d), just reproduced it this morning:
1. I park and exit the car with the key-fob in my pocket (not close to the cell phone)
2. I walk away from the car, the doors lock.
3. A little later I approach the car again and push the driver's door handle: nothing happens.
4. I push the handle on another door: still nothing.
5. I then pull out the key-fob and unlock the car with a double-click. Door handles present as expected.
Is this normal?
P.S. there is a new software update pending. I set it to install tonight. I'll see if it makes a difference tomorrow.
Mystery Solved! We discovered the front passenger handle will present when we push it kinda hard. Perhaps this is the same issue other folks are having? Not a big deal for us now that we know what to do. I'm sure Tesla can adjust or replace the handle.Upon further testing, it seems only the front passenger door handle doesn't work properly. Auto-Present: On, Passive Entry: On, Door Unlock Mode: All
Mystery Solved! We discovered the front passenger handle will present when we push it kinda hard. Perhaps this is the same issue other folks are having? Not a big deal for us now that we know what to do. I'm sure Tesla can adjust or replace the handle.