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Autopilot upgrade, touchscreen random reset?

Discussion in 'Model S' started by samori01, Oct 11, 2016.

  1. samori01

    samori01 Member

    Joined:
    Jul 8, 2015
    Messages:
    15
    Location:
    United States
    I upgraded to autopilot (I did not have my car delivered with it) 2 days ago, and after using it for the first time, my touchscreen has been randomly resetting on me. This is with autopilot engaged and without. I am driving and the screen just goes black, and then it reboots. It has done that several times.
    I have a call in to the service center, but just wondering if I am alone in this...has anyone else had this problem?
     
  2. CarmaKazi

    CarmaKazi Member

    Joined:
    Jun 10, 2015
    Messages:
    32
    Location:
    Houston, TX
    This was my experience as well. But it only happened that morning I got into the car after the upgrade. It was a bit scary as I wasnt sure if the car would just suddenly stop. I will say that when it reset, the AC restarted as well. This only occur the day after the upgrade. Since then, no issues. I didnt bother reporting it or calling the SC since its been 2 weeks now and no problems.
     
  3. Macbest

    Macbest Member

    Joined:
    Sep 14, 2012
    Messages:
    47
    Location:
    Bay Area
    There was a tesla problem today. I inquired and they said all should be corrected now. Mine reset every 3-4 minutes. I didn't do an autopilot upgrade. But I do have 8.0.
     
  4. taminatorv

    taminatorv Member

    Joined:
    Feb 23, 2016
    Messages:
    18
    Location:
    Fremont, CA
    I called in as well. Tesla said the problem was resolved around 9:30am. When I switched over to listen to music on USB, it stopped rebooting, so the problem might have been streaming related.
     
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