Tesla Shields is a small company started by Jason and Sebastien with the idea of manufacturing door sill protectors and morphed into manufacturing car mats only for Tesla’s. It is surprising how Tesla has not paid attention to their floor mats which is an important detail to most Tesla owners. The Tesla mats are flimsy, thin and give very little protection to the carpet. We at Tesla Shields, have designed our own molds for our mats. Our mats have raised edges to prevent any spillage or leakage onto the carpet for maximum protection and has 3 layers of material that is easy to clean and durable. The top layer is made of a rubber plastic composite with a carbon fiber embossed pattern, giving a rich and textured look. The 2nd layer is a soft foam cushion which dampens road noise and provides comfort for long rides, and the 3rd layer has an anti-skid bottom to keep the mats in place, which is important especially while driving. The input from our customers has been invaluable in helping us make changes and improvements to our products
The popularity of the mats has caused the company to grow at a very fast pace. As soon as the company started to increase the production of mats in response to the burgeoning demand for them, the supply chain problem hit us. Thousands of mats were sitting on a shipping vessel for months and no one was able to estimate when the ship would be able to dock at the port. Meanwhile, a second ship that also had our product was later diverted through the Panama canal and entered an east coast port. Much of the information that we received from the shipping company regarding the ships’ port arrivals was inaccurate or just plain wrong. Assuming that information was accurate, we passed that information onto our customers. And, the problems didn’t end when the inventory made it to port. We experienced trucking delays as well. Ourfulfillment centers were also affected by the erratic and unpredictable arrivals of all products coming to their facilities. As a result, much of our inventory was delayed in unloading and stocking by the fulfillment centers, and, to make matters worse, we later discovered that part of one order never arrived.
We at Tesla Shields apologize to our customers in the past for the frustrations they may have experienced. As I have mentioned, we have made many changes to our policy and procedures to improve our inventory receiving and fulfillment and to better communicate and interact with our customers. We value our customers and appreciate those that have stood by us during these very challenging times. With your loyalty and continued support, we hope to keep on improving and growing our company.
You may have seen some of responses I have made on previous posts. I have worked in large corporations and ran my own business for many years. I am here to help Tesla Shields with their communication and online presence with TMC. I am very excited to work with this team and believe in their products.
Please feel free to ask me any questions, I am here to help. All of our mats are in stock and ready to ship.