Tesla is so in control of our car at any point of time. which is why i can understand Elon's scare of AI
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Can’t connect to car via App - anyone else?
- Thread starter Mistake Not
- Start date
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Tesla service have told me this is being caused by a "known software characteristic" that is under investigation by the engineering team and it will be resolved by a software update. No timeline on that and they suggest using sentry mode to mitigate for times when the car needs to be online. The guy also said that he is seeing a trend in MY 2023.20.9 cars having this issue, and with that they have closed the service request.
Yes and no.
I suspect they have been doing something this afternoon from their side that is waking it in that I noticed from the DHCP requests log on my router that it has been connected a few times this afternoon and when Ive coincidetally tried to connect it has been awake due to what they're doing so I thought it was fixed. However, if I try to connect from the app once it has gone to sleep, it still doesn't wake it.
I suspect they have been doing something this afternoon from their side that is waking it in that I noticed from the DHCP requests log on my router that it has been connected a few times this afternoon and when Ive coincidetally tried to connect it has been awake due to what they're doing so I thought it was fixed. However, if I try to connect from the app once it has gone to sleep, it still doesn't wake it.
Zilla91
Active Member
Classic Tesla, fobbing you off with the promise of an unknown future software update to fix your problem
SteveLR3
Member
Mine seems to be fixed since yesterday afternoon and my IO charged worked last night for the first time in several days
You sure the connection is via WiFi and not via Bluetooth?
I suspect it could be via Bluetooth.
I’m sure because on LTE the status of the car wouldn’t update at all other than saying phone key is connected. It just spins non-stop like it is loading, can’t change climate or anything. But once connected to WiFi, everything works normally.
I've discovered that if I let mine go to sleep and then wake it up with the app LTE connection works again. I haven't had the problem again recently. Hopefully it doesn't happen again.
So it happened again today once the car got hot again. Hope this isn’t a heat issue. It’s so strange thought, I can open trunk and everything else, but the car’s location and climate control won’t update. Everything seems to be functioning fine in the car when it happens as well, such as web browser and what not. Very puzzling.
Unless you’re connected via Bluetooth that seems like a different problem to the one where the app, via tesla’s servers/the network, is not waking the car to connect otherwise you wouldn’t be able open the trunk etc.
I would imagine you’ve done the soft reboot and logout/login from the app and even delete/reinstall of the app? I’m no expert but I would try those things and if no joy open a service request.
I would imagine you’ve done the soft reboot and logout/login from the app and even delete/reinstall of the app? I’m no expert but I would try those things and if no joy open a service request.
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