With my Model S, I've recently noticed that the Tesla mobile app won't stop charging the car. The app thinks it is stopping charging, but charging continues unabated. This used to work, but seems to have broken sometime within the last two weeks or so. Coincidentally, I did get a software update around that time frame.
My car is running version 2020.4.1 of the firmware.
I have some code that will use the Tesla API to mimic the behavior of the mobile app. The response we got back from stopping charging was the same as always, indicating success. So that suggests the problem is in Tesla's server code, or with my car.
There is a similar complaint about this with a Model 3 from a few months ago:
Can't stop charging from Tesla app : teslamotors
What is the best mechanism to report this bug to Tesla? The voice-controlled "bug report" feature in the Model S doesn't seem to work right either anymore.
My car is running version 2020.4.1 of the firmware.
I have some code that will use the Tesla API to mimic the behavior of the mobile app. The response we got back from stopping charging was the same as always, indicating success. So that suggests the problem is in Tesla's server code, or with my car.
There is a similar complaint about this with a Model 3 from a few months ago:
Can't stop charging from Tesla app : teslamotors
What is the best mechanism to report this bug to Tesla? The voice-controlled "bug report" feature in the Model S doesn't seem to work right either anymore.