My 2014 S85 rolled out of warranty after a quick 3 years and I took the gamble of NOT buying the extended warranty in the hopes that it would need fewer repairs relative to ICE vehicles. Over the last 12 months I've had a few repairs (leaking headliner $1000, bugs in tail lights $1000 which I did not fix, Door handle issue quoted as $750) that caused me to seek a third party auto warranty as my hope is to keep this car for at least 8 years.
I ventured onto Google and filled out some random website's form and quickly received a phone call with a quote. They were pretty pushy but I could cancel within 30 days at no cost so I pulled the trigger. The plan I purchased is "Aluminum" level which covers everything but drive train for 4 years/48k miles after a 30 day/1000 mile waiting period with a $100 deductible per repair. I specifically asked the sales person if they would cover the $175/hr shop fee that Tesla has here in Texas and he assured me that I could pick any shop I wanted and they would cover it. This plan also requires that I follow Tesla's recommended schedule for maintenance. The total cost of the plan is right at $5200 paid out for 0% intestest @ $240/month. The maximum benefit total is $15,000.
I took my baby in for four year service this last week and one of the handles was not consistently opening the door. The North Houston service center said this was the first warranty car they had repaired but they did a good job and called Car Shield of authorization. When they called me back they said Car Shield would only authorize $110/hr for the repair which consisted of 2.5 hours of labor + about $50 in parts. I said that is fine as I was busy at the time and figured I would contact Car Shield when I had more time and argue about this lack of coverage based on what I was sold. I paid my balance to Tesla and picked up the car over the weekend.
Today I called Car Shield and after multiple transfers and holds they actually read the contract and said I was right, they should have paid the full shop fee and are sending me a check for the difference. In the future they assured me the full shop fee will be paid.
Anyhow just sharing my little experiment with anyone else who finds themselves out of warranty and worried about big ticket items like suspension, AC, MCU, etc.
I ventured onto Google and filled out some random website's form and quickly received a phone call with a quote. They were pretty pushy but I could cancel within 30 days at no cost so I pulled the trigger. The plan I purchased is "Aluminum" level which covers everything but drive train for 4 years/48k miles after a 30 day/1000 mile waiting period with a $100 deductible per repair. I specifically asked the sales person if they would cover the $175/hr shop fee that Tesla has here in Texas and he assured me that I could pick any shop I wanted and they would cover it. This plan also requires that I follow Tesla's recommended schedule for maintenance. The total cost of the plan is right at $5200 paid out for 0% intestest @ $240/month. The maximum benefit total is $15,000.
I took my baby in for four year service this last week and one of the handles was not consistently opening the door. The North Houston service center said this was the first warranty car they had repaired but they did a good job and called Car Shield of authorization. When they called me back they said Car Shield would only authorize $110/hr for the repair which consisted of 2.5 hours of labor + about $50 in parts. I said that is fine as I was busy at the time and figured I would contact Car Shield when I had more time and argue about this lack of coverage based on what I was sold. I paid my balance to Tesla and picked up the car over the weekend.
Today I called Car Shield and after multiple transfers and holds they actually read the contract and said I was right, they should have paid the full shop fee and are sending me a check for the difference. In the future they assured me the full shop fee will be paid.
Anyhow just sharing my little experiment with anyone else who finds themselves out of warranty and worried about big ticket items like suspension, AC, MCU, etc.
