CCS combo 1 adapter

[randomwalk101]

When did you buy your Model Y? (It can take a few days after you buy the vehicle until the store knows about it.)

It has been like a week (got car on 2/28) and still couldn't buy it. Swung by Tesla Service Center and the dude who work there is truly a dud. After trying to explain to him the issue...he still don't know which way is up and which way is down.

I don't want to go to Amazon or somewhere to buy an aftermarket one if I can get the real thing...but this is ridiculous.

 

[Mrbrock]

It has been like a week (got car on 2/28) and still couldn't buy it. Swung by Tesla Service Center and the dude who work there is truly a dud. After trying to explain to him the issue...he still don't know which way is up and which way is down.

I don't want to go to Amazon or somewhere to buy an aftermarket one if I can get the real thing...but this is ridiculous.

Not being an A, but starting with the obvious, are you signed in to your Tesla account? The one that shows the vehicle in Dashboard?

You should see this when you are properly logged in to an account with an eligible car.

If not, you should reach out to Tesla support.

Tesla SSO - Sign In

Select Vehicle Charging then Home Charging. This should get you an option to “Chat With Us” if you are there during business hours. Other selections will not enable the chat button and you need to send an email and wait for a response.

 

[randomwalk101]

Yes sir. Logged into tesla account on phone, on computer, and from car's web browser. Nothing worked.
Will try that Tesla SSO link you recommended. Thanks

 

[randomwalk101]

Chatted with them.. Got this message...I guess for whomever have the same issue later on.

Our team would help with technical support and education about our car charging products, but do not have information on the ordering processes. Please e-mail [email protected] for assistance.

 

[RichAZ/CapeCod]

Yes sir. Logged into tesla account on phone, on computer, and from car's web browser. Nothing worked.
Will try that Tesla SSO link you recommended. Thanks

Suggestion. Have a buddy who owns a Tesla and who has no use for an adapter? Have them order one for you.

Rich

 

[Mrbrock]

Yes sir. Logged into tesla account on phone, on computer, and from car's web browser. Nothing worked.
Will try that Tesla SSO link you recommended. Thanks

I logged in on my app and the adapter didn’t show up in the App Store. Only on my computer.

Thanks for trying and sorry they couldn’t help with the order process. I wonder if they’d be able to check your account and see if CCS compatibility is listed there. I know it says it in the car but maybe your account needs to be switched to show it’s enabled. That shouldn’t have anything to do with ordering.

 

[Mrbrock]

Chatted with them.. Got this message...I guess for whomever have the same issue later on.

Our team would help with technical support and education about our car charging products, but do not have information on the ordering processes. Please e-mail [email protected] for assistance.

Or, buy this instead.

Lectron CCS Charger Adapter for Tesla - For Tesla Owners Only

Lectron Tesla CCS Charger Adapter (Black).Compatible with CCS chargers and all Tesla models that are CCS enabled.

ev-lectron.com

 

[sidewinder]

It has been like a week (got car on 2/28) and still couldn't buy it. Swung by Tesla Service Center and the dude who work there is truly a dud. After trying to explain to him the issue...he still don't know which way is up and which way is down.

I don't want to go to Amazon or somewhere to buy an aftermarket one if I can get the real thing...but this is ridiculous.

you can try this method...worked for me prior to delivery.

Tesla CCS adapter for sale ($175!)

Check tesla site. $175! I just ordered one.

teslamotorsclub.com

 

[randomwalk101]

Thank you... I emailed [email protected] yesterday and magically today I was able to order one.

 

[10SGMom]

We have a 2021 Model Y Long Range and from all accounts we should be able to use the CCS Combo 1 adapter, but when I check to see if it is CCS capable, the software says it is not installed. SN5YJYGDEE9MF...... Serial # indicates it should installed. I can't get a straight answer out of Tesla. Has anyone tried the adapter in a call where it says the software is not installed.

 

[MP3Mike]

Serial # indicates it should installed.

That isn't a thing. You can't tell from the VIN if the car should be CCS capable or not.

Has anyone tried the adapter in a call where it says the software is not installed.

It won't work.

 

[Mrbrock]

We have a 2021 Model Y Long Range and from all accounts we should be able to use the CCS Combo 1 adapter, but when I check to see if it is CCS capable, the software says it is not installed. SN5YJYGDEE9MF...... Serial # indicates it should installed. I can't get a straight answer out of Tesla. Has anyone tried the adapter in a call where it says the software is not installed.

You need to create a service ticket to have the proper equipment installed. New charge port, etc.

 

[theothertom]

You need to create a service ticket to have the proper equipment installed. New charge port, etc.

You don't need a new charge port, but you do need some new electronics. You can youtube it and DIY if you're handy.

 

[kuri]

CC1 works great on 350 kW FPL Evolution Chargers in Florida. $0.30 kWh. Cheaper and faster than Tesla 250 kWh

Is it faster though? I've never gotten more than 200kw through the ccs adapter, even on 350kw stations.

 

[exxxviii]

Is it faster though? I've never gotten more than 200kw through the ccs adapter, even on 350kw stations.

That’s the max. 350 kW chargers are rated at 500A. A 400V battery charging at 500A is 200 kW.

 

[kuri]

That’s the max. 350 kW chargers are rated at 500A. A 400V battery charging at 500A is 200 kW.

Yeah that's kind of my point. I don't see how a CCS adapter can ever be faster than a v3 SC station.

 

[jjrandorin]

You need to create a service ticket to have the proper equipment installed. New charge port, etc.

Tesla isnt doing that on Model 3s and Ys yet.

 

[exxxviii]

Yeah that's kind of my point. I don't see how a CCS adapter can ever be faster than a v3 SC station.

Yep, reinforcing your point. That earlier post didn’t make sense.

 

[ArtK]

I have a 2020 Model X and I just got an appointment to retrofit the CCS 1 Combo Adapter to my Model X on Friday.
I will let everyone know how it goes.

So… How did it go??

 

[10SGMom]

So… How did it go??

You don't need a new charge port, but you do need some new electronics. You can youtube it and DIY if you're handy.

Thanks everyone for your help. Not that DIY adventurous. I had our appointment cancelled for Model Y adapter install. Hope it's soon. We're in an area where 6 Chargepoint Level 3 chargers were installed; 20 miles to Tesla chargers. Isn't that crazy?