Charge port release issue

[Yachtsman]

Collected my new m3 yesterday with only 36% charge which was 29% after my trip home and a run around. Garaged the csr & plugged in the Tesla wall charger for z early evening top up.
Charging ws finished way before bedtime so i decided to unplug in readyness for today, only to find the mechanism would not release the plug after pressing the release button.
It just clunked several times attempting to relase, so after several attemps i used the mechanical release in the boot.
Has anyone else had similar issues & what was the outvome?

 

[ShoreTrooper]

open a door to wake the car up

 

[Yachtsman]

open a door to wake the car up

Hi, it should release when the button is pressed on the charger plug.

 

[UncertainTimes]

Apparently not when the car is asleep. Mine does the same thing.

 

[Yachtsman]

Apparently not when the car is asleep. Mine does the same thing.

Oh, ok thanks, ill try that.
Im about to do my first long trip next weekend to visit family which is a 290 mile round trip. Im intending to visit a supercharger (first time) near to the destination & top up the tank. Im sure my son in law & grandson will want me to take them for a spin.
Cheers again for the help

 

[Deep Purple]

Apparently not when the car is asleep. Mine does the same thing.

I assume that’s intended behavior to prevent someone from stealing your charger should you walk away for whatever reason.

 

[Yachtsman]

I assume that’s intended behavior to prevent someone from stealing your charger should you walk away for whatever reason.

Yes that makes a lot of sense, thanks.

 

[Deep Purple]

Yes that makes a lot of sense, thanks.

Also I think that’s what this menu is for

 

[smatthew]

Also I think that’s what this menu is for

oh geez, you should not be using that button in your app on a regular basis. Not that it's bad, but there are easier ways!

If the car doesn't respond to pressing the charge handle button, depress the left rear door handle like a 1/2". Wait 15 seconds for the car to do its electrical stuff and wake up. Once you hear the clunk of the main battery contactor the handle will release.

However, OP was having a different issue, and if you can hear the car release clunk, but nothing happens, using the mechanical release is the correct solution. As long as you don't have to do it on a regular basis, I wouldn't worry.