Last year I put £20 on 2 cards for use in emergencies for me and my wife. They have just told me the card only lasts 12 months and I have lost the £40 - not happy. Be aware that if you do not use the cash you load on this firms cards they will steal it from you. This is exactly the sort of firm (not many charge points and a stupid sytstem) thyat will put people off owning EVs. Lesson learnt!