Got my car back today, don't ever go to Safford Owings Mills Collision Center (SOMCC) in Maryland. My car was there for over six months, partially due to parts issues with TSportline, which they recommended and claimed they had installed successfully before. I did get some text messages from the tech, who quit and went to work for Tesla. Absolutely no communication from the blue haired "service" lady who expertly swiped my credit card today for the deductible, ($2600 = $1000 deductible + delta of the overpriced TSportline part verses the $500 Tesla bumper cover and nose cone.
The front bumper refresh looks great until you get close to the car and see the fitment. The parking sensors are too long and hit the metal bumper and cause a fitment bulge and the tech wasn't savvy enough to drill a relief hole in the metal bumper to relieve the pressure.
I have a massive 2 inch overbite (four fingers fit all the way in to the 3rd knuckle -- just like -- never mind) right where the headlights, hood and new bumper refresh meet. The tech didn't even adjust the windshield sprayers which spray over the sunroof, now with the new hood.
I also asked them to repaint my calipers and do cosmetic repairs to my wheels. They "forgot" to open a ticket and never did the work. I drove 4 hours round trip from Virginia for SHEETZZZ service. Don't ever take your car there, the icing on the cake was when the tech told me this is normal with aftermarket parts, "you know fitment issues". they recommended TSportline to me!!!, after I provided them a list of the Tesla Refresh parts that I wanted them to use. I should have known they were idiots when they didn't check their supply chain before recommending the TSportline NFBR, which delayed the whole project six months.
The part that pissed me off the most was that they lied to me, when I asked about opening the frunk. They told me the front emergency eyelet tie down access port, now has a wiring loom that is installed to jump the frunk with a 9v battery if the LV battery fails, you know "just like the Model 3" got home popped the cover..... no FREAKING wires installed, which means they have to pull the bumper cover.
Can't wait for the USAA survey, which my wife just forwarded to me. What a cluster f..... now I have to take the car back for them to pull the front bumper off and try to make it fit, add the wiring and adjust the windshield sprayers. I guarantee this will create other issues, based on the what I have seen so far from these guys.... as I was leaving the manage told me they didn't re-apply the 3M XPEL wrap I had on the front end and hood... " you can just call your insurance company and they will pay for this later"... bullsheetttzzz.
@#%#%!GGPGJA((% wasted my time and my money. The best part was I asked the why the frunk was so wet, "we had to clean the leaves and debris out", which means they didn't wrap the damaged front end of the car with protective wrap and left it out exposed to the elements for six months...... IDIOTS....
Between the repair and six months without the car during the GASPLANDEMIC, driving my track car to work (super unleaded, loud, suspension that rattles your teeth and gets about 15 MPG driving 200 Miles from our other home about 30 times.), Plus over $14,628 (repairs for hood, windshield in low speed impact where the Telsa went under the utility truck bumper that was higher than the headlights on the Model S) + $2600 out of pocket + time + gas + hassle in partial work and still have to add in the $1K for Xpel, plus my time, and the hassle of dealing with shysters.... priceless.
Cheapest way to get the new front end... trade it in and get a new one.