Haven't seen too many threads on CT deliveries. Got my model 3 a couple weeks ago and thought I'd take the opportunity to say hello and recap the experience in case anyone found it helpful.
I reserved on 4/1/16 and ordered on 7/8/18 (LR AWD midnight silver), with a trade-in, located in southern CT. Checked my Tesla account on 8/12, saw that the trade-in evaluation option was available so went ahead and submitted that. The trade-in assessment was slightly lower than expected so I got a CarMax appraisal came out higher. A delivery specialist out of Brooklyn contacted me a couple days later and we went through a few details, got a price match on my trade-in and scheduled a delivery appointment in Mt Kisco for 9/4.
After that it was basically radio silence for the next few weeks despite some efforts to contact him and finalize insurance, payment, etc. It seemed like a (unfortunately) common experience so I wasn't too concerned. A few days before my delivery appointment I called Mt. Kisco directly, spoke to a couple of very helpful people, confirmed the car would be ready, and updated all my info necessary for temp registration. No one really knew why I hadn't received a prompt in my account to submit payment yet, but it eventually popped up the day right before delivery.
Delivery process itself was a breeze, though nothing overly special about it. The Mt Kisco location is small so my car was brought in from their off-site lot and parked alongside other cars that were there for service. Paperwork was straightforward and took about ten minutes. If you're trading in make sure to bring your title and keys. If you're in CT and are applying for the CHEAPR rebate, bring a voided check so they have your routing information (also remind them of it because they almost forgot for me). They'll give you NY temp tags and then apply for CT registration on your behalf (they're outsourcing it now instead of having Tesla employees go to the DMV so it should be faster). I paid CT tax on the purchase price.
We went out to the car and they walked me through the basics and waited around while I checked it over. The car looked great (no problems with panel gaps, paint, etc.) and everything was in working order. The whole delivery process took maybe half an hour.
Overall a positive experience with some rough edges and ambiguity that all the helpful tips on these forums prepared me for. The car itself has been great!
I reserved on 4/1/16 and ordered on 7/8/18 (LR AWD midnight silver), with a trade-in, located in southern CT. Checked my Tesla account on 8/12, saw that the trade-in evaluation option was available so went ahead and submitted that. The trade-in assessment was slightly lower than expected so I got a CarMax appraisal came out higher. A delivery specialist out of Brooklyn contacted me a couple days later and we went through a few details, got a price match on my trade-in and scheduled a delivery appointment in Mt Kisco for 9/4.
After that it was basically radio silence for the next few weeks despite some efforts to contact him and finalize insurance, payment, etc. It seemed like a (unfortunately) common experience so I wasn't too concerned. A few days before my delivery appointment I called Mt. Kisco directly, spoke to a couple of very helpful people, confirmed the car would be ready, and updated all my info necessary for temp registration. No one really knew why I hadn't received a prompt in my account to submit payment yet, but it eventually popped up the day right before delivery.
Delivery process itself was a breeze, though nothing overly special about it. The Mt Kisco location is small so my car was brought in from their off-site lot and parked alongside other cars that were there for service. Paperwork was straightforward and took about ten minutes. If you're trading in make sure to bring your title and keys. If you're in CT and are applying for the CHEAPR rebate, bring a voided check so they have your routing information (also remind them of it because they almost forgot for me). They'll give you NY temp tags and then apply for CT registration on your behalf (they're outsourcing it now instead of having Tesla employees go to the DMV so it should be faster). I paid CT tax on the purchase price.
We went out to the car and they walked me through the basics and waited around while I checked it over. The car looked great (no problems with panel gaps, paint, etc.) and everything was in working order. The whole delivery process took maybe half an hour.
Overall a positive experience with some rough edges and ambiguity that all the helpful tips on these forums prepared me for. The car itself has been great!
