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Console freezes when switching from radio

RC2785

Member
Dec 27, 2018
260
194
Chicago
So I got my model 3 two days ago and noticed today that when I switch from the radio to streaming on slacker (I select "Todays hits") the entire console freezes and becomes unresponsive and after a couple of seconds the music will also stop playing, the only way to fix it is by restarting the console. I was wondering if this was happening to anyone else and whether this is just a software bug that will be fixed later.
 

Garlan Garner

Banned
Mar 31, 2016
11,351
7,526
Chicagoland
So I got my model 3 two days ago and noticed today that when I switch from the radio to streaming on slacker (I select "Todays hits") the entire console freezes and becomes unresponsive and after a couple of seconds the music will also stop playing, the only way to fix it is by restarting the console. I was wondering if this was happening to anyone else and whether this is just a software bug that will be fixed later.

Sounds like you guys need a few service calls/visits. It doesn't happen to me. I just tried it.
 

joelliot

Supporting Member
Supporting Member
Aug 25, 2018
88
112
Rhode Island, USA
Any chance you are using your own Slacker account or are you using the built in Tesla? Had this issue after and update and found I had been logged out of my account. It took a couple of tries, but after logging back in my freezes seemed to have stoped.
 
  • Informative
Reactions: mptpro

ggabe741

New Member
Sep 15, 2018
3
0
Cassiopeia
Same here. Only since the last update to 2018.48.121.d6999f5. It happened twice today when I switched from radio to streaming. When it happens the speedometer freezes too, have no backup camera or parking radar. If I wait it out it ends with a console reboot, in about two minutes.

Did anyone get a bit of advice from Support? It's impossible to wait them out on the phone.
 

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