StoicKiwi
Member
I just discovered an extension in Chrome that auto-refreshes the page in a set time frame...
This may be dangerous for Tesla's already struggling website
This may be dangerous for Tesla's already struggling website
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Current Delivery Times
- Thread starter sloth
- Start date
hallwc87
Member
Got a VIN and delivery date (Saturday)! Ordered 3/30 Toronto, Canada. Account page has been blank for days but I called the SA and he said the car is already here, gave me the VIN, emailed me payment info, and set the pickup time. So, if you are in Canada, call your SA! Red LR, black interior.
Yeah I got Blue/black. Just called the D.C. SC and spoke to a VERY nice and sweet woman in their delivery section.
She said that yes, I do NOT have a VIN and she’s not even showing that it’s been built yet. So WTF? This is beginning to be a lot annoying. I’m just gonna order a white one next time.
Apparently it’s the fact we got 7 seats that’s screwin us over buddy.
I just got a call from my SC and they said my car wasn't going to be ready for my 3pm pick up today (Needed to be cleaned and detailed), but, they would do a home delivery between 5:30-6:30 tonight. I live about 10 min away from the SC, so seems odd that they wouldn't just have me come in later tonight when its ready. I wonder if what others had mentioned about the effort for more at home deliveries is true.
I order the same date as you NCI'm still waiting since April 28 for order
Yeah I'm guessing it is definitely the 7 seat that is giving you grief. In the spreadsheet, it looks like only 7 seaters in CA got VINs so far, so out here the exact opposite thing is being a PITA.
Mar10652
Member
Good to see some VINs coming through on the east coast - I think I saw someone from RI post they received a vin, still no love for MA I don't think? I ordered 4/22, no VIN/no dates.
"Tesla's service centers either don't do that well, can't do that well, or so overwhelmed it's up to the customer to catch."
The difference is that Tesla's customer facing service centers are corporate entities, whereas traditional car dealerships are "small" businesses where the owner is likely to be onsite (or visits regularly.) In other words, "ultimate" oversight and accountability is much closer to the point of service. If employees are not performing well, it can be detected and corrected more efficiently.
I agree that the service centers get overwhelmed by the surges of Tesla's apparent production and delivery model. If the SC/DCs don't have the time or proper staffing to detect and correct QC issues before delivery, Tesla should be faulted for lack of adequate production planning that causes the end-of-quarter scrambles.
kaiodama
Member
The first SA I was assigned after I placed the order was horrible. Unresponsive, disrespectful, would never answer my questions. Would just dance around everything i would ask.
i got tired of him and his antics and finally requested someone else. A super nice lady from Kierland store called me and has been phenomenal. Although, still no news about delivery.
ordered Model Y, silver, induction wheels, black interior. Ordered on 4/20.
I work around the corner from distribution center on Raintree, and from the parking lot where they park the cars waiting for delivery. Both places are still empty.
captainreynold
Member
So, early morning still in some places, but it looks likes VINs are still being assigned today? Am I right or are people just posting after having found out they had a VIN yesterday?
guccitrash
Member
I see this and all I think about is Colorado Hail Storms and that they have no soft tents like actual car dealerships due to protect the inventory
I broke down and called, SC said I should-should get a call in 48hrs....for what it's worth.
Similar threads
