PhillyGal
Member
You definitely have a right to be upset. Your situation really bugs me and I wouldn't blame you for walking away at this point. I would probably go into the delivery location nearest and demand to talk to an actual human, preferably the sales manager, to see what they can do. Seems like the sales folks on the phone are pretty limited in their allowable responses.Well, the day has come that I start looking at other vehicles. This is just unacceptable by Tesla. As you can see by my signature I have a right to be upset at this point. Sold second car beginning of July so down to one vehicle.
Tesla told me they can not match a cancelled order to my vehicle or I will have to pay the new price of 539xx instead of my 50,9xx. Unacceptable. I have read in this thread of their service advisor being able to do it for them. Seeing people with much later order dates and profile completion dates get their vehicles from the same service center is upsetting.
Back in June I scheduled a vacation around the model Y in October. was assured I would have my vehicle by then. Now they dont know and my EDD is LATE October.
I hate karens but at this point I may have to ask for the manager to get a real answer.
Any advice?
looking at a suv hybrid or something along those lines. Or how would you handle this situation?
I would not cancel but that's only because I know the vehicle and can't be happy with any other car. Hindsight is 20/20 though so no way I'd be as steadfast if I were a first timer.
Might you be able to separate engineering from sales in your own mind? The sales, communications, delivery, manufacturing all suck. Some of it isn't Tesla's fault (eg: parts shortage) but much of it is. Engineering, however, has designed the best vehicle money can buy. Those gals and guys made you a really amazing vehicle if you can just get through the muck.
Good luck!