Dashcam Unavailable Check USB

[flstcgranucci]

Just wondering if anyone else is having issues with a message being thrown stating that the Dashcam Is unavailable, check USB.
This just started happening. So I formatted the USB drive and enabled/disabled the Dashcam and the red X disappeared but came back again with the same message. Pulled the drive and viewed it on my pc and recent files have been written to it.
Anyone?

 

[Thomas7]

Same issue happening with me. This issue started happening once I updated to 2022.12.3.1 and I cannot reformat any drives I plug in. I tried 5 different one. And the issue still persist even I switch out to a brand new Samsung T7 Portable SSD. I just updated to 2022.12.3.2 last night and the issue is still here.

 

[Thomas7]

If you reboot the car the problem is gone and comes back either a little while or on my next drive. Unplugging it and plugging it back in seem to fix it again only for a little while. It seem like no matter what I do the problem is gone and comes back. Getting a tat annoying.

 

[TomServo]

On my car it's completely nonfunctional even with a brand new Samsung T7 I bought at Wal-Mart last night to test that theory.

Rebooting and unplugging etc DO NOTHING in my car. It's clearly a bug in the car.

 

[JackLuminous]

This looks like a software problem. I didn't get this issue until 2 days ago after the 2022.12.3.1 update.

 

[JackLuminous]

Scheduled a service appt but got a call from Tesla. After I explained the situation, they are going to push 12.3.2 to see if it fixes. I mentioned that someone on here had 12.3.2 but still had the problem. If this update doesn't resolve the issue (I don't expect it to, since it didn't for TomServo) then we'll bring the car in.

 

[Thomas7]

Scheduled a service appt but got a call from Tesla. After I explained the situation, they are going to push 12.3.2 to see if it fixes. I mentioned that someone on here had 12.3.2 but still had the problem. If this update doesn't resolve the issue (I don't expect it to, since it didn't for TomServo) then we'll bring the car in.

Yea I got the 2022.12.3.2 And I still have the exactly the same issue. Tried 4 different portable storage options. No luck.

 

[JackLuminous]

Yea I got the 2022.12.3.2 And I still have the exactly the same issue. Tried 4 different portable storage options. No luck.

Update: informed by a helpful Tesla POC that tesla engineers/technicians are aware of the issue. There should be a dot release that would address this issue but at the moment, there is no ETA.

Also, last night after I installed 12.3.2 (it was pushed to the car by Tesla), I went to the car and saw the red X over the dashcam icon so I did a reboot. Afterwards the car rebooted, I saw the red X was still there but after a few seconds it switched to the recording dot and I confirmed that the Controls menu showed "Recording". Given other's experiences on this thread, I expect this to be just temporary.

 

[Thomas7]

Update: informed by a helpful Tesla POC that tesla engineers/technicians are aware of the issue. There should be a dot release that would address this issue but at the moment, there is no ETA.

Also, last night after I installed 12.3.2 (it was pushed to the car by Tesla), I went to the car and saw the red X over the dashcam icon so I did a reboot. Afterwards the car rebooted, I saw the red X was still there but after a few seconds it switched to the recording dot and I confirmed that the Controls menu showed "Recording". Given other's experiences on this thread, I expect this to be just temporary.

Good stuff thanks for the update btw.

 

[flstcgranucci]

Same issue happening with me. This issue started happening once I updated to 2022.12.3.1 and I cannot reformat any drives I plug in. I tried 5 different one. And the issue still persist even I switch out to a brand new Samsung T7 Portable SSD. I just updated to 2022.12.3.2 last night and the issue is still here.

Did you try rebooting your touchscreen?

 

[jcanoe]

2020 LRMY; installed 2022.12.3.2 on Wednesday evening. So far no Dashcam or Sentry mode issues. I use a Samsung PRO Endurance 128GB microSD card and the Sandisk Mobile Mate reader for the recordings.

 

[TomServo]

After opening a Service Request, Tesla sent me a message and asked I give them a “Time Stamp” of when it occurs. How do I do that.

 

[cgell]

After opening a Service Request, Tesla sent me a message and asked I give them a “Time Stamp” of when it occurs. How do I do that.

The only timestamp I know of is on the video files, which obviously doesn’t help much in this case. You can probably just wait for the .2 update and that should resolve the issue. It did for me.

 

[TomServo]

The only timestamp I know of is on the video files, which obviously doesn’t help much in this case. You can probably just wait for the .2 update and that should resolve the issue. It did for me.

I’m on 12.3.2 and it didn’t fix the issue.

 

[donot521]

I have the same issue and requested service. Tesla asked me to buy new USB drive and suggested me to change every year. I don't think that's the solution

 

[Thomas7]

I have the same issue and requested service. Tesla asked me to buy new USB drive and suggested me to change every year. I don't think that's the solution

Honestly it depends on how often the SSD get write/rewrite. Some quality SSD can last a while but some cheaper one you buy on Amazon might not last as long. Everyone will have a different case situation.

 

[Jonathantsl777]

Yea I got the 2022.12.3.2 And I still have the exactly the same issue. Tried 4 different portable storage options. No luck.

Do not even try, I requested service 2 days ago, they told me tesla engineers have spotted this issues, and the new software patch is coming soon.

 

[cgell]

I guess I spoke too soon. 12.3.2 and the issue came back.

 

[C-Bus Y]

Me too, good for a week then boom.

 

[ElectricAnt54]

Same here. Issue still happens in 12.3.2.

 

[OxBrew]

Read on Reddit this morning someone put in a service request and was told dashcam bug is a known issue. To be fixed with 12.16... whenever it happens.

FYI