Are overreacting? I would definitely say you are not.
You paid nearly 60k for a vehicle, requesting that it be delivered in perfect condition isn't unreasonable. That being said, some the defects in the picture are so minor that I would just let it go. 2,4,5,8, and 9 of them should definitely be addressed and remedied by Tesla in my opinion.
I agree but from my glance at the pics (in my book): 2, 4 8 and 9 should be addressed.
In no world is this level of paint imperfection acceptable on a brand new car, regardless of price, but especially for a car over $50k. As a new member of this forum, it is shocking to me how willing the faithful are to accept this kind of thing. Sure the car is otherwise great, and I get overlooking minor panel gap / fitment issues, but this level of forgiveness for flaws on a brand new car is insane.
I agree. The paint defects (at least 2, 4, 8 and 9) to me would be unacceptable even on a new $20K Toyota or Honda. I've taken delivery numerous new cars from Toyota and Nissan and none have any paint flaws like that, if any at all. My '19 Bolt doesn't have any flaws like that either.
At least at a traditional dealer, if a new car has some flaws, you can often find another one on the lot similarity or identically equipped in the same color/another acceptable color and take that. When I went around the lot w/the sales droid (looking for equipment level and color I wanted) when buying my Bolt, I did see one that had a door that seemed to stick out too far, so I passed on it.
Between my own car shopping, my helping some friends buy new cars and when I was present shopping for cars w/my parents, I can only remember one time when we had a paint defect repaired. It was bubbles in the paint on the front of an '86 Olds Cutlass Ciera. That's it. This spans many cars.
The flawed cars that are being delivered to customers indicates one or several of these:
- Tesla's under the gun to just get cars out there and book revenues ASAP, to hell w/quality and/or cosmetic issues
- delivery folks are also under the gun to book revenue and can't worry about (or doesn't have the bandwidth to) fixing flaws before delivery
- Tesla wants to keep unsold cars/inventory really low, so just ship it
- Tesla's quality control is very sloppy or understaffed or under the gun w/little time to actually inspect or has a quality bar that isn't very stringent
To me, it seems like it'll cost Tesla more to fix these after delivery than before. So, it may come back to bite them.