I know I have a window of 3 days, but I can only pick up 7/1 and after. Is there a way to sign documents electronically while on vacation and have someone pick it up? Or how about changing the registered name on the car to someone else and they pick it up and then transfer registered info back to me?
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Delivery 6/24-6/26; will be on vacation this week, what do I do?
- Thread starter AuroraHD
- Start date
roblab
Active Member
Surely the dealer can hold your car until you get back. I'd call them and see what they think. Or, it might be even better if YOU call them.
MaskedRacerX
Member
Well, I'd say there are two options:
1) Cancel vacation, pick up your car
2) Call your SA, see if there's a way they can delay till you return (I have no idea Tesla's policy on this ...)
In the past, tesla would hold the car for somewhere between 3-7 days. Last I saw reported here, that was three days. If you couldnt pick it up during that time, they put you back in the queue to get another car and gave that car to someone else.
As to the answer to the thread question "what do I do?" that should be to contact tesla (your delivery specialist, who is the one who coordinates delivery, not the Sales Associate (SA). That is the only person whose opinion of "what you can do" matters. Regardless of whatever you read here (they will hold for 3 days, they will hold for 7 days, they wont hold at all, etc) the person who is in coordinating your delivery is whoever is assigned to that role to you by tesla and thats the only person who can help you with this.
I had this problem, sort of. I could pick it up on a Sunday 100 mi from me but not on Monday and after. I told them this and then they ended up driving it to my house. YMmv also Tesla's communication and customer service sucks. It's a good thing there's lots of tesla stans That would be happy buy your car defects and all.
As others have said, you got to talk to your sa or similar. They came with an iPad and designated time to my place
Yes, I will. I was just notified when the SC is closed for the day so I cannot get answers at this time and will also be on a flight for 5 hours and wanted to get information. Thank you everyone for the contribution.
Your location says "Texas" under your name, so many things you read here will not be applicable to you, due to your state laws regarding tesla as a manufacturer selling direct.
In states where Tesla cant sell direct, the way around that is for them to process a sale to someone in texas OUTSIDE of texas, then deliver the car (basically ship it) to the person who already owns it.
In texas, you already own the car when its delivered to you. In states that allow tesla sales (most but not all), you could go pick it up and refuse it (for example).
TL; DR, if you are in texas, you should take everything you read here from someone NOT in Texas with a grain of salt, as it may not apply. You are better off asking specific questions to people here in Texas:
There seems to be a couple different versions of home delivery. Mine was delivered by a Tesla employee who got a ride back from someone else. I signed a couple paper docs he brought and done. Others have had 'don't need to be home' deliveries where the car shows up and you sign electronically in your tesla account (which sounds like it might be perfect for you) and accept delivery.
Call your SA, or even the local delivery center and see what's possible.
Yes, you are absolutely correct. They called today and it is a drop off no contact delivery. Everything worked out in the end
