We have been anxiously awaiting our first Tesla - a white model 3 with black interior. My husband and two kids were even waiting outside as it pulled up to our home (we live 20 miles from Fremont so they delivered). I have read to make sure to check everything before accepting delivery. My husband gets in the front seat and the delivery guy is in the passenger seat. I get in the back seat. I immediately notice a 1/2 inch scratch and a chip on the backseat air vents (right below). And behind the passenger's seat there is some weird discoloration. I'm super bummed but still hoping we can just deal with that later with the dealer. I scan the outside of the car and notice some paint issues - nothing huge but something that could be 'huge later on'. On the interior of the door it seems some of the paint had bubbled and popped. The dealbreaker for me was on the trunk to the right of the license plate was a piece of dark 'dust or metal' that is lodged in the paint.
I asked the guy delivering if this is all normal and that I've heard of these types of issues with the paint. He said he's heard of them and had had 4 prior deliveries but had not seen one in this 'condition'. Also, in the console was a random plastic piece with some metal on the inside - he had no idea what it was. I finally figured out where it went and snapped it into place. (it's a plastic piece that goes under the console in the backseat).
I'm really bummed and disappointed. We were ready to take it and just deal as from afar it is stunning. But up close there are SO many little issues (even more than I mentioned) which are really just not acceptable for a 'new' car that has 25 miles on it.
The delivery guy called the manager and said they would be back tomorrow with this one (with the issues fixed) or bring the same one.
Anyone have any advice or insight? Deal with something similar?
Thank you...
I asked the guy delivering if this is all normal and that I've heard of these types of issues with the paint. He said he's heard of them and had had 4 prior deliveries but had not seen one in this 'condition'. Also, in the console was a random plastic piece with some metal on the inside - he had no idea what it was. I finally figured out where it went and snapped it into place. (it's a plastic piece that goes under the console in the backseat).
I'm really bummed and disappointed. We were ready to take it and just deal as from afar it is stunning. But up close there are SO many little issues (even more than I mentioned) which are really just not acceptable for a 'new' car that has 25 miles on it.
The delivery guy called the manager and said they would be back tomorrow with this one (with the issues fixed) or bring the same one.
Anyone have any advice or insight? Deal with something similar?
Thank you...