Hi all,
I would greatly appreciate advice on this one.
I was scheduled to pick up my car a few days ago. Day before, delivery called up to say they found a crack in the windshield, so it had to be replaced. Am not too dissapointed, prefer them to find it than me!
But I had booked a trip to Ireland this weekend with the car to show my dad, who is more excited than I am. Tesla say they cannot find a loaner car to give me while the screen is replaced (which will take 1-2 weeks supposedly). So what was going to be a bit of an adventure is going to be a very boring trip in an ICE. (You know a trip is boring when the highlight is getting on a ferry).
I am rather surprised by this response from tesla, so now my question is what is tesla policy about loaner cars? As I am new to this, I don't know whether there are really no cars available, or if this is standard fare and they only provide cars to those who hassle enough? Should I roll with it, or ask again?
I would greatly appreciate advice on this one.
I was scheduled to pick up my car a few days ago. Day before, delivery called up to say they found a crack in the windshield, so it had to be replaced. Am not too dissapointed, prefer them to find it than me!
But I had booked a trip to Ireland this weekend with the car to show my dad, who is more excited than I am. Tesla say they cannot find a loaner car to give me while the screen is replaced (which will take 1-2 weeks supposedly). So what was going to be a bit of an adventure is going to be a very boring trip in an ICE. (You know a trip is boring when the highlight is getting on a ferry).
I am rather surprised by this response from tesla, so now my question is what is tesla policy about loaner cars? As I am new to this, I don't know whether there are really no cars available, or if this is standard fare and they only provide cars to those who hassle enough? Should I roll with it, or ask again?