Do SA’s have any influence on trade-in value?

[tttt]

As I understand the way Tesla is evaluating trade-ins is done centrally. Some team somewhere inputs the VIN, checks the options, and enters a dollar amount into their trade in system. Then the store employee use that number in the final contract during delivery.

My question is, does the sales advisor have any authority on that centrally calculated figure? Do they have any ability to negotiate with the customer, or at least increase the offer in order to close a sale?

 

[iamroy]

I've been told that they do not. It's like CarMax - what you see is what you get.

 

[puppers]

They literally go off of KBB or match a CarMax offer.

 

[mabegg]

Not usre what they go off but they offered $3k CAD less than BB price. SA said they asked on our behalf for a review. Ended up selling privately for $4k over what they offered. More than made up for the tax on trade in

 

[destructure00]

No. They didn't even look at mine when I traded.