Does anyone have problems with their Y not unlocking when you approach. I have my ap open on Background, but car won’t open for several attempts

[GaryMcL]

Does anyone have difficulty unlocking their Y. My car often won’t open for several attempts.

 

[exxxviii]

Occasionally my iPhone 14 won’t unlock the car. I just need to wake the phone and I’m good.

 

[Tman317]

Yes, I have problems from time to time. Phone no longer works well in the back pocket nor all the time in rain coat pocket. Most annoying when it's raining out. Could be a phone issue as I changed phones about a year and a half ago. I now have an iPhone 13 Pro. I don't think I ever had a problem with my iPhone 11.

 

[Vicj]

My Phone has the same issue a lot of times. Most of my Sentry events are me approaching my own car. I am often stunned how fat I look on camera.

 

[Teedub21]

I have this issue since the last update plus cant read text messages. When I touch the screen nothing happens, texts don’t read back.

 

[fholbert]

Only when my phone is in my back pocket. Turn around and do the Tesla Twerk!

 

[gtae07]

Sometimes it takes a couple tries, or I need to wake the screen up. But usually it works fine. Phone (Galaxy S22+) is always in right front pocket.

 

[dm121721]

Its not just the phone key that has problems. I use a keyfob and its really slow to unlock the car. Several times I've had to use the keycard I keep in my wallet to open the door.

 

[KerryOH]

iPhone 12 Pro, doesn't unlock about once every 5 weeks. I have a keycard in a holder on my keychain so it's not too annoying.

 

[bsd107]

I have this problem periodically (2020 Model 3, and then 2022 Model Y), and over 3 different models of iPhone. I am convinced that it is a bug in the iPhone’s Bluetooth LE implementation. When this happens, waking the iPhone’s screen instantly unlocks the car. For me it has come and gone with various iPhone iOS update versions. I have had similar periodic trouble with other Bluetooth LE devices not responding with the iPhone is asleep, which is why I am convinced this is an iPhone bug.

 

[GaryMcL]

Thank you all. Sounds like a common iPhone issue. When I wake the phone up it does work quickly

 

[GtiMart]

It's not just iPhone, it's all phones. Mine works extremely well 99% of the time. On rare occasions it decides not to work and it's not related to sleeping or not, it happens a varying lengths of time etc. Last time I was in a shop for 10 minutes and it decided to not work when I came back. The simple fix is to turn off and then on again bluetooth on the phone. Easy, but annoying.

 

[DanDi58]

This happens more and more frequently to me, at least once when I am out and about doing errands. It typically only happens when I have my hands full and am trying to open the trunk. I'll probably delete/readd my phone and see if that makes a difference.

 

[GtiMart]

Yep, mostly happens with my hands full and when I'm in a rush too.

 

[archae86]

Once in a while my car won't let me in when I arrive with the phone key on my person. It also happens to my wife who has an entirely different phone, but also not often. Sometimes just walking around the the passenger side mirror and waving around the phone a bit has helped. Less walking is involved in just pulling up the ap on the phone and tapping the unlock icon or the frunk hood release icon. So far those have always worked in this situation.

For us this is not common--maybe a 2% item.