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Doors popping open by themselves

Discussion in 'Model S' started by Discoducky, Mar 5, 2017.

  1. Discoducky

    Discoducky Active Member

    Joined:
    Dec 25, 2011
    Messages:
    2,979
    Location:
    Seattle
    Has anyone else experienced this?

    Recently, with my first gen door handles, my rear passenger door has popped open twice and driver door has popped opened once.

    One instance of the rear door opening, the door opened fully into traffic as I was parallel parked on the left side of the road and on a slope. No one was in the car except myself, buckled into the driver seat. I'm worried that this could result in an accident. That time as I was lucky to be able to sprint out and close the door quickly before a passing car struck the fully opened door.

    All instances occured just after the handles extended and the car was either just put in park or had been in park for several minutes. And the doors fully released open.

    I'm on fw 2.52.22 and I'm also bit worried this could happen when not in park.

    I brought this up with service and since I'm out of warranty they say it is my issue and they won't cover to inspect or fix.
     
    • Informative x 2
  2. Haxster

    Haxster Member

    Joined:
    Apr 4, 2016
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    Location:
    Silicon Valley
    Maybe you need one of these:

    81YiQyjq2DL._SL1500_.jpg

    Regarding being out of warranty, this should be covered as a safety defect. I'd make this an issue with the service manager and escalate it higher if necessary.
     
    • Like x 1
  3. MS16

    MS16 Member

    Joined:
    Jan 23, 2017
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    Location:
    Calif
    I've had it occur while in motion, and others have reported it too. I have a 9/2016 refresh so have newer handles.

    Driver door popped open while driving 70mph

    I would not buy into the 'out of warranty' excuse Tesla is giving you.

    There is a long and documented history of various problems with Tesla's door handle design, even Consumer Reports had problems. I can't believe Tesla would fight you on this. I would definitely not pay to replace them, keep elevating until they do the right thing.

    You may also want to document the problem with NHTSA since it is a safety issue.
     
    • Like x 1
  4. demersons

    demersons New Member

    Joined:
    Dec 26, 2015
    Messages:
    2
    Location:
    San Diego
    Yes it also happened to me while parked. The passenger door only. The fix was replacing handle mechanism for about $700 (and yes I was out to warranty too :( ) .
     
    • Informative x 1
  5. Discoducky

    Discoducky Active Member

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    I'm assuming they made you pay for it?
     
  6. HX_Guy

    HX_Guy Member

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    Location:
    Phoenix, AZ
    This just happened to me today while driving. The passenger door popped open, seems to just have unlatch as it didn't swing open but the dash displayed the door as open. Super weird.
     
  7. cwerdna

    cwerdna Active Member

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    SF Bay Area, CA
    Yes, legitimate instances of this should be filed as safety complaints via Home | Safercar -- National Highway Traffic Safety Administration (NHTSA), preferably after the automaker has had the opportunity to resolve the issue, where applicable.

    And before someone jumps down my throat (as people have here in the past many times) and piles on, it's in your owner's manual to do so. Search the PDF for NHTSA.
     
    • Like x 2
  8. xborg

    xborg Member

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    Location:
    London
    This is ridiculous. This is a very known safety issues. They don't have guts to recall cars as they are afraid of a PR fail but I'd expect them to handle individual cases.
     
  9. Discoducky

    Discoducky Active Member

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    I would as well, but the issue hasn't happened again and I'm thinking it may have been exacerbated by the kids use of the handle. Regardless, a door popping open by itself fits as a safety issue.
     
  10. agloutney

    agloutney Member

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    Jul 6, 2014
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    Location:
    Montreal
    This just happened to me last week. It was happening every time the handles extended such as when I hit Park or even when I unlock the doors remotely with the app. The rear right handle was extending 100% instead of 90% and therefore unlatching the door. I brought it in to service and it was an easy fix. They replaced all three micro-switches in the door handle and told me they were $0.80 each. In my case it was all covered under warranty but in your case it would probably be an hours worth of labor and $2.40 in parts.
     
  11. gabeincal

    gabeincal Enjoying Napa life the electric way

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    Location:
    Napa, CA, USA
    Happened to me twice while driving also. They said to log any other incidents by timestamp so they can research later on.
     

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