I have had an issue identified at delivery that I was told to contact service about after I had a chance to look over the car after I got it home and that way if there were anything else it could be handled at once.
The issue is not one that impacts driving but it has been 2 months .. multiple calls and voicemails as well as emails and chat support complaints and I have not gotten a single call back to schedule a service.
The SC is a 3 hour drive but more importantly...I can’t believe there is no way of reaching some one past the delivery manager of the SC to handle this lack of response and get issues addressed.
If there has been anyone that has had success circumventing the constant push back to call the SC then please let me know
The issue is not one that impacts driving but it has been 2 months .. multiple calls and voicemails as well as emails and chat support complaints and I have not gotten a single call back to schedule a service.
The SC is a 3 hour drive but more importantly...I can’t believe there is no way of reaching some one past the delivery manager of the SC to handle this lack of response and get issues addressed.
If there has been anyone that has had success circumventing the constant push back to call the SC then please let me know