Anyone else got bitten by the server issues at ev.energy yesterday? Car failed to charge overnight and I could not start a manual one in the morning with the "Boost" button on the app or turn the smart charge off either. Luckily I did not have far to go but was still anxious about using the "smart charger" last night. Here's part of the email I got:
Has anyone given up and turned their smart charger into a dumb one?
I'm sorry to hear you didn't charge last night. We had a network server outage between 01.00 and 09.42 which resulted in a backlog of commands, placing strain on the server, with the result being that a small number of 'start charge' signals were not sent. It was also interfering with our ability to communicate with the app, which will be why you were receiving those error messages We are currently looking into the causes of this isolated incident and will follow up with a more detailed report once we have all the details
Has anyone given up and turned their smart charger into a dumb one?