First Ever Failure to Charge

[PianoAl]

I'm hoping this is a one-off, and I'm describing it here in case it's related to the upgrade to 2023.44.30.20 (installed yesterday).

Nick was at 56%, and I plugged him in around 8 PM, with a target SOC of 80% and a Scheduled Departure time of 7 AM. I woke up this morning at 6:30 AM and he was not charging. I unplugged and replugged him, and charging started immediately, with a charge time remaining of 3 hours.

Although the cars have occasionally charged when they shouldn't have, that's the first time this happened. I don't think there was a brief power outage last night. Luckily there's a supercharger where I'm going.

Anyone seen that?

 

[Soul Surfer]

A couple things:

1. Do you park outside?
2. Did you check the contacts for dirt, both on the car and the charger handle?
3. Age of the 12V battery?
4. Any error messages?

I can't think of other things. Perhaps others can chime in?

 

[Rocky_H]

Nick was at 56%, and I plugged him in around 8 PM, with a target SOC of 80% and a Scheduled Departure time of 7 AM.

Did you recently make adjustments to either of those, and did you do it in the phone app? I have seen a couple of people mention the changes made in the app not pushing or sync'ing over to the car. Changes to these on the car's screen are always effective.

 

[NeverGoingBack]

Yeah … I’ve seen that. Maybe 1-3 times over past 2.5 years. I just put it in the glitch column. Software does that sometimes.

 

[PianoAl]

Did you recently make adjustments to either of those, and did you do it in the phone app?

Not sure.

I do suspect it's "just" a glitch, but now, for a while at least, I'm not going to be able to trust it.