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Falcon Wing upper glass hairline cracks with no apparent reason

RDFLORESHALSEY

New Member
Nov 8, 2018
4
1
Davis CA
I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?
 

glide

Active Member
Jun 6, 2018
3,939
5,502
USA
I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?

Was the crack on or under the surface of the glass?
 

ParkcityDiva

New Member
Jan 10, 2020
2
0
California
I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?
 

ParkcityDiva

New Member
Jan 10, 2020
2
0
California
We just noticed cracks and a big scratch on the falcon wing glass. I made an appt for service. I’ve seen other comments where the warranty took care of this. My car is less than 6 months old. No reason for this to have happened. I will take pictures
 

mknox

Well-Known Member
Aug 7, 2012
10,103
1,894
Toronto, ON
I have not noticed any problems with my X but am aware of another local owner who did and Tesla replaced under warranty.
 

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