Falcon Wing upper glass hairline cracks with no apparent reason

[RDFLORESHALSEY]

I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?

 

[glide]

I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?

Was the crack on or under the surface of the glass?

 

[RDFLORESHALSEY]

Was the crack on or under the surface of the glass?

It was on both sides of the glass, inside and outside.

 

[glide]

It was on both sides of the glass, inside and outside.

They’re going to try and charge you. Go through insurance if you have to.

 

[ParkcityDiva]

I just had my MX brought to service center for a hairline crack on the upper glass on the falcon wing. There was no visible point of impact anywhere near the crack so I suspect that it could be anything from design, installation or material flaw which I believe should be covered by the car warranty. I had my X for over a year now driven over 15,000 miles.

Initial assessment from the sc, the replacement was free of charge but later in the day I was inform that it was not. I was assessed usd1300 for parts and labor.

Anyone, had similar problem?

 

[ParkcityDiva]

We just noticed cracks and a big scratch on the falcon wing glass. I made an appt for service. I’ve seen other comments where the warranty took care of this. My car is less than 6 months old. No reason for this to have happened. I will take pictures

 

[mknox]

I have not noticed any problems with my X but am aware of another local owner who did and Tesla replaced under warranty.